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All Journal JURNAL LENTERA BISNIS Ilomata International Journal of Management
Susi Adiawaty
INSTITUT BISNIS NUSANTARA JAKARTA
Economics, Econometrics & Finance Social Sciences

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DAMPAK PEMBERDAYAAN DAN KOMUNIKASI INTERPERSONAL DALAM MENINGKATKAN ORGANIZATIOAN CITYZENSHIP BEHAVIOR KARYAWAN GENERASI Y Susi Adiawaty; Maria Angellina Daso
JURNAL LENTERA BISNIS Vol. 12 No. 3 (2023): JURNAL LENTERA BISNIS, September 2023
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v12i3.900

Abstract

This research aims to see the influence of empowerment and interpersonal communication on improving organizational citizenship behavior. The influence seen is the partial influence and the simultaneous influence between the dependent variable and the independent variable. The research was conducted on 92 WJU Generation Y employees. The research is quantitative using two analysis methods, namely the descriptive method and the data analysis method using SMART PLS. To see the influence of the dependent variable on the independent variable, the t test and F test were used. The research results show that empowerment and interpersonal communication can influence the increase in employee organizational citizenship behavior both partially and simultaneously. Between these two influences, it is known that the influence of empowerment is higher than the influence of interpersonal communication. The aspects of interpersonal communication that need to be improved so that increasing organizational citizenship behavior has a stronger impact are the alturism aspect and the sportsmanship aspect. Keywords: Empowerment, Interpersonal Communication, Organizational citizenship behavior
The Moderation Role of Work Environment on the Influence of Work Life Balance on Work Stress of GIG Economy Workers in the Online Ojek Driver Group in Jakarta Susi Adiawaty
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1551

Abstract

The purpose of this study was to examine how the work environment affects Life Balance and work-related stress, especially for online motorcycle taxi drivers in Jakarta. The development of the online work economy model provides flexibility, but also brings problems such as income uncertainty and psychological stress, which can increase stress at work. This study used an associative method and involved 150 online motorcycle taxi drivers from five areas of Jakarta. The results showed that work-life balance did not have a significant effect on work stress directly; however, the interaction between work-life balance and work environment showed a moderating effect; a good work environment can improve work-life balance by helping to reduce work stress. This study shows how things like work environment can reduce the stress work experienced by gig economy workers and how important time management is for online motorcycle taxi drivers between their personal life and work.
Co-Authors Maria Angellina Daso