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All Journal JOIN (Jurnal Online Informatika) Sistemasi: Jurnal Sistem Informasi
Syopiansyah Jaya Putra
Universitas Islam Negeri Syarif Hidayatullah Jakarta
Computer Science & IT Electrical & Electronics Engineering

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The process capability model for governance of the Election Organizer Ethics Court system Syopiansyah Jaya Putra
JOIN (Jurnal Online Informatika) Vol 3 No 2 (2018)
Publisher : Department of Informatics, UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/join.v3i2.266

Abstract

The capability level assesment for governance of the Election Organizer Ethics Court Information System [SIPEPP] is necessary to ensure strategic planning allignment, value delivery, risk management, resources management and performance measurement. SIPEPP implementation has special problems in optimizing human resources and weak supervision management, so it is important to asess capability levels to provide solutions to these problems. The purpose of this paper is to assess the current and expected capability level conditions, gap analysis and recommendations for SIPEPP good governance. This research method uses the Process Assessment Model (PAM) from Control Objectives for Information and Related Technology (COBIT 5) which consists of stages of initiation, planning the assessment, briefing, data collection, data validation, process attribute level, and result and recommendation. The results of this study indicate the level of optimization of resources and performance monitoring processes are level 2 (Managed Process) which means that the process has been recorded, measured and in accordance with the objectives. The process of managing human resources, assets and operations are at level 1 (Performed Process), meaning that both processes have been applied to SIPEPP governance. Recommendations related human resources are the selection of appropriate human resources by involving management, while related assets require a priority list of implementation systems, and related supervision requires detailed monitoring schedules. This study result can be taken into consideration for improving good governance of SIPEPP implementation.
Mobile Banking Acceptance: A Modified UTAUT 2 Model with Trust and Risk Integration Nur Aeni Hidayah; Adam Kusuma Putra; Zainul Arham; Syopiansyah Jaya Putra; Bayu Waspodo
SISTEMASI Vol 15, No 2 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Universitas Islam Indragiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i2.5831

Abstract

This study examines the factors influencing the acceptance of the JakOne Mobile mobile banking application developed by Bank DKI using a modified Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model, extended with the external variables of perceived trust and perceived risk. Although the application has a high number of downloads, it faces significant challenges related to user satisfaction. This is reflected in the sharp polarization of ratings, where one-star reviews account for 32.17% of total reviews, indicating fundamental issues in a substantial portion of the user experience. This research employed a quantitative approach, with data collected from 450 respondents in the Jabodetabek region through an online questionnaire. Data analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test 13 proposed hypotheses. The main results show that performance expectancy and facilitating conditions have a positive and significant effect on behavioral intention. Interestingly, this study found that price value, hedonic motivation, and habit have a significant negative effect on behavioral intention. Furthermore, trust was proven to effectively reduce perceived risk, while effort expectancy and social influence showed no significant influence. The practical implications of these findings suggest that Bank DKI should prioritize improving the technical performance of the application and develop communication strategies focused on building user trust, rather than emphasizing low cost or entertainment-related aspects.
Co-Authors Adam Kusuma Putra Bayu Waspodo Nur Aeni Hidayah Zainul Arham