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All Journal International Journal Science and Technology (IJST) International Journal Multidisciplinary Science
Hari Setiabudi Husni
BINUS University
Humanities Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Social Sciences

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DELIZIA SELF SERVICE APPLICATION USING UX DESIGN AND ANDROID STUDIO Fernandus Felix Heriyanto; Hari Setiabudi Husni
International Journal Science and Technology Vol. 2 No. 2 (2023): July: International Journal Science and Technology
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijst.v2i2.893

Abstract

Delizia Self Service is a tart ordering service application using the concept of Self Service Technology (SST). In this application there are 2 kinds of prospective users, in terms of customers to order tarts who can choose directly the tarts they want and even customers can also customize tarts according to their tastes. And in terms of admin which is useful for managing products, from adding products, deleting products and modifying products. Based on its function, this application provides benefits such as providing alternative means of selling tarts, increasing sales value, increasing interest, user experience, satisfaction, and comfort of buyers when ordering tarts. This journal focuses on developing application recommendations by designing the UI/UX of the Delizia Self Service Application and realizing it using Android Studio, using the System Development Life Cycle (SDLC) method with the prototype model.
THE CONCEPT MODEL FOR DELIZIA SELF SERVICE APPLICATION Fernandus Felix Heriyant; Hari Setiabudi Husni
International Journal Multidisciplinary Science Vol. 2 No. 2 (2023): June: International Journal Multidiciplinary
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijml.v2i2.892

Abstract

Delizia Bakery & Cake is a company engaged in the bakery and cake food business. This observation is based on my internship experience at Delizia Bakery & Cake for approximately one year which was carried out on February 1, 2022 to February 13, 2023. In increasing digitization in business processes, providing innovation in digitizing service systems is something that needs to be considered, based on my experience as an intern at the Delizia Bakery & Cake company, I saw where sales of tart orders were usually done manually. By looking at the opportunities of other companies that have implemented digitalization in their business processes, for example McDonald’s, which implements their self service technology in ordering food, I found the idea of an alternative means of selling tarts by making a Self Service Techonlogy tart ordering system. The concept of self service technology is that customers can perform services that have been provided independently and automatically without involving store employees and services provided personally, besides that self service technology is also a new experience and adds to customer interest. and from the results of my research related to the concept of self service technology proposed by me to be used by Delizia Bakery & Cake conceptually approved by stakeholders.
Co-Authors Fernandus Felix Heriyant Fernandus Felix Heriyanto