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Public Service Management: An Emerging Research Trend Andhika, Lesmana Rian
Jurnal Borneo Administrator Vol. 21 No. 1 (2025): April 2025
Publisher : Puslatbang KDOD Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v21i1.1581

Public service management is a way to provide better service to users, increase efficiency, and increase knowledge and experience in public service delivery. This research aims to identify the shift of public service management research focus. The systematic review method decreases bias by identifying, evaluating, and synthesizing relevant studies on a particular topic and making significant contributions to answering the research question. This study demonstrates that public service management research does not rely on creating efficiency and effectiveness through applying private sector business and management techniques, particularly in government agencies. In addition, public sector leadership, partnerships and collaboration, digital transformation, public participation and engagement, and public service delivery are all areas that play significant role to the development of service efficiencies and experiences. Public service is a process that involves various actors, from politicians and bureaucrats to citizens and the private sector. Public service management is critical to ensuring services operate efficiently and effectively and provide public value. The management principles allow the government to focus on service quality, equity, and ease of use. Appropriate public service management can contribute practically to the delivery of public service implemented in government institutions. This is possible by considering the fundamental management principles and research findings that contribute to service development in the future

Pathology Bureaucracy: Reality of the Indonesian Bureaucracy and Prevention Andhika, Lesmana Rian
Jurnal Bina Praja Vol 9 No 1 (2017)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.09.2017.101-114

The performance of a bad bureaucracy indicates a bureaucracy is riddled with problems; a pathology which arose not always coming from outside the bureaucratic body, but pathology that has been flourishing and will be exerting influence when the bureaucracy is unhealthy. This research article would like to give an overview of the incidence of the pathological bureaucracy which argumentation pathology can prevent. The phenomenon occurs that the bureaucracy could not deliver good public services and bureaucracy is a den of disease. The specific purpose of this research is focused on finding ways of preventing the pathology of the bureaucracy that comes from a variety of scientific literature. The method in this research article is systematic reviews technique that tries to identify all the written evidence exists regarding research themes. The results of this study reveal that the pathology of the bureaucracy is something to be prevented if we want the bureaucracy to run the task properly, one of the ways that can be done is to do a bureaucratic innovation (an innovation on structure, systems, culture). The innovation of bureaucracy will not only make changes to the organization to prevent the pathology of the bureaucracy but also as an ingredient to do discretion for a government policy especially regional government.

Negative Effects of Open Government: A Meta-Theory Analysis (Good Governance in Relation to Open Government Initiatives) Andhika, Lesmana Rian
Jurnal Bina Praja Vol 9 No 2 (2017)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.09.2017.219-229

Many studies merely focus on discussing the benefits of open government, but the negative effects of open government in a variety of published literary works are limited. The advantages of open government are for citizens to get easier access to data and government activity, regulation, and policies. A particular purpose of the research explores the conceptual theoretic from a variety of scientific literature and to understand the negative effects of open government. The method in this research article is a synthesis of qualitative research approach to meta-theory analysis. Data in the research is processed deductively from a variety of scientific literature. The results of the research study aim to explain open government, or open data is not necessarily to generate transparency in government activities. Participation and collaboration in some cases are still considered yet they significantly support open government. It is because a concept may not be appropriate in different places that were affected by the characteristics of the socio-cultural, economic, and democracy of a nation.

The Implementation of The SECI Model in Knowledge Management Adoption Within Local Governments to Foster Innovation Andhika, Lesmana Rian
STI Policy and Management Journal Vol 10, No 2 (2025): STI Policy and Management
Publisher : National Research and Innovation Agency, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/STIPM.2025.423

This study examines the application of the SECI model of knowledge management (KM) and how it can contribute to innovation. This study uses a qualitative approach to collect data through semi-structured interviews and case studies. Interviews were conducted with 30 predetermined informants: regional leaders, SPBE (Electronic-Based Government System) managers, and employees involved in planning, implementing, and evaluating innovation (Sumedang and Aceh Tenggara Local Government). This research case study was conducted in the Banyuwangi, Aceh Jaya, and Deli Serdang Local Governments. The results of this study indicate that local governments can improve innovation and public services by creating a learning culture that supports innovation through socialization, externalization, combination, and internalization of knowledge. The recommendations of this study include training and socialization on the importance of knowledge management and creating an environment that supports collaboration. In addition, it is important to involve all stakeholders in the knowledge management planning and implementation process.

Inovasi Birokrasi : Perspektif Analisis Hybrid Teori Andhika, Lesmana Rian
Jurnal Borneo Administrator Vol. 14 No. 2 (2018): Agustus 2018
Publisher : Pusjar SKPP Lembaga Administrasi Negara

This research attempts to illustrate, identify and disclose some relevant scientific literature findings to construct a theoretical conceptual concept of bureaucratic innovation; How conceptual theorists of other sciences can build the concept of bureaucratic innovation to achieve an understanding of bureaucratic innovation more holistically with hybrid models. The meta-theory method (the analysis of theory) is used, the literature and documents nationally and internationally are traced deductively. Results of this study reveals that hybrid theory allows the possibility that bureaucratic innovation can be elaborated from various disciplines of science. Hybrid theory model can explain various assumption that exist in bureaucracy. however, hybrid concept needs to be tested with empirical approach in order to be more coherent and constructive. Therefore, this research can be a source of limited theoretical conceptual knowledge of bureaucratic innovation outlined from some of the existing scientific literature. Keywords: bureaucracy, innovation, hybrid model AbstrakPenelitian ini lebih berupaya untuk mengambarkan, mengidentifikasi dan mengungkapkan beberapa temuan literatur ilmiah yang relevan untuk membangun konseptual teoritik inovasi birokrasi. Bagaimana konseptual teoretik dari ilmu pengetahuan lain dapat membangun konsep inovasi birokrasi agar mencapai pemahaman tentang inovasi birokrasi lebih holistik dengan model hybrid. Metode meta-theory (the analysis of theory) digunakan, literatur dan dokumen secara nasional dan internasional ditelusuri secara deduktif. Hasil penelitian ini mengungkapkan, inovasi birokrasi bisa dielaborasi dari berbagai disiplin ilmu pengetahuan. Model hybrid theory memungkinkan untuk itu, model ini dapat menerangkan berbagai asumsi yang ada dalam birokrasi, lebih lanjut konsep hybrid perlu diuji dengan pendekatan empiris agar lebih koheren dan konstruktif. Oleh sebab itu penelitian ini dapat menjadi sumber pengetahuan tentang konseptual teoritis inovasi birokrasi yang terbatas diuraikan dari beberapa literatur ilmiah yang ada. Kata kunci: birokrasi, inovasi, hibrid model

Inovasi Partisipasi Penganggaran Daerah Melalui Model Platform Media Sosial: Innovation of Regional Participation Budgeting Through A Social Media Platform Model Andhika, Lesmana Rian; Nurasa, Heru; Karlina, Nina; Candradewini, Candradewini
Jurnal Borneo Administrator Vol. 15 No. 2 (2019): Agustus 2019
Publisher : Pusjar SKPP Lembaga Administrasi Negara

The participatory budgeting process through social media has received attention in recent years, aims to increaseg citizen participation in government budgeting. The use of social media in many cases opposes the political practice assumptions of a budget lobbying to decide a specific budget post. Using conceptual article methods, we identified a participatory budgeting framework simulation using social media (Facebook, Twitter, WhatsApp, YouTube, Google+, Telegram) to provide detailed explanations of procedures or techniques, specific instructions, discuss, and describe the participatory budgeting practices determination. Therefore, it required an innovative way, academically claimed to give better budget transparency. This research resulted in some information i.e., with the participatory budgeting model through social media, the citizen can take part in the planning, decision-making, and monitoring budgets democratically. Finally, we consider the weaknesses of our knowledge, suggesting the participatory budgeting that can be tested in future research. Keywords: Participatory Budgeting, Social Media, Citizen Participation, Innovative Abstrak Proses penganggaran partisipatif melalui media sosial telah mendapat perhatian dalam beberapa tahun terakhir, bertujuan untuk meningkatkan partisipasi masyarakat dalam penganggaran pemerintah. Penggunaan media sosial di banyak kasus menentang asumsi praktik politis anggaran dengan cara lobi untuk menentukan pos anggaran tertentu. Dengan menggunakan metode conceptual article, kami mengidentifikasi simulasi kerangka kerja penganggaran partisipatif menggunakan media sosial (Facebook, Twitter, WhatsApp, YouTube, Google+, Telegram) untuk memberikan penjelasan rinci tentang prosedur atau teknik, dan menyediakan instruksi spesifik, mendiskusikannya, dan menggambarkan penentuan praktik penganggaran partisipatif. Oleh sebab itu diperlukan cara yang inovatif, secara akademis diklaim memberikan transparansi anggaran yang lebih baik. Penelitian ini menghasilkan beberapa informasi yaitu, dengan model penganggaran partisipatif melalui media sosial, masyarakat lebih demokratis untuk ikut dalam perencanaan, pengambilan keputusan, dan pengawasan anggaran. Terakhir, kami mempertimbangkan kelemahan pengetahuan kami, menyarankan penganggaran partisipatif yang dapat diuji dalam praktik penelitian masa depan. Kata Kunci: Penganggaran Partisipatif, Media Sosial, Partisipasi Masyarakat, Inovatif

Orientasi Kebijakan Pemberantasan Korupsi Negara Asia Menurut Ranking Corruption Perception Index: The Orientation of Policy Corruption Eradication in Asian Countries According to Corruption Perception Index Rank Okparizan, Okparizan; Andhika, Lesmana Rian
Jurnal Borneo Administrator Vol. 16 No. 3 (2020): Desember 2020
Publisher : Pusjar SKPP Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24258/jba.v16i3.730

This study discusses the effort against corruption eradication in Asian countries which is a manifestation from the corruption itself. To that goal, this study adopted a literature review to explore ways to corruption eradication (secondary data). Meanwhile from the literature review, the analysis provided information that corruption eradicating was more directed at preventive measures through education in early childhood at the elementary school programs as an investment in future integrity. The citizen participation, institutions cooperation, good governance, and electronic use in reporting activities system contributes to efforts to make difficult corruption. The corruption eradication in each country will apply differently according to the condition and resources available. Keywords: Corruption, Eradication, Asia Country Abstrak Penelitian ini membahas tentang upaya pemberantasan korupsi di negara Asia yang dimanifestasikan dari bentuk korupsi itu sendiri. Untuk tujuan itu, penelitian ini mengadopsi kajian pustaka untuk menelusuri cara pemberantasan korupsi (data sekunder). Sementara itu, dari penelusuran analisis kajian pustaka memberikan informasi bahwa pemberantasan korupsi lebih diarahkan kepada tindakan pencegahan melalui pendidikan korupsi tingkat usia dini pada program sekolah dasar sebagai investasi integritas masa depan. Partisipasi masyarakat, kerja sama berbagai institusi, tata kelola pemerintahan, dan penggunaan elektronik dalam aktivitas pelaporan berkontribusi dalam upaya mempersulit tindakan korupsi. Pemberantasan korupsi di setiap negara akan menerapkan cara yang berbeda sesuai dengan keadaan, dan sumber daya yang tersedia. Kata Kunci: Korupsi, Pemberantasan Korupsi, Negara Asia

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