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All Journal JURNAL SISTEM INFORMASI BISNIS JISKa (Jurnal Informatika Sunan Kalijaga)
Dodi Saputro
UIN Sunan Kalijaga Yogyakarta
Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Library & Information Science

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Pemodelan Proses Bisnis Kuliah Online MOOCs menggunakan BPMN (Studi Kasus alison.com) Sumarsono Sumarsono; Dodi Saputro; Aulia Faqih Rifai
JISKA (Jurnal Informatika Sunan Kalijaga) Vol. 8 No. 3 (2023): September 2023
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jiska.2023.8.3.199-209

Abstract

Online lectures have been recognized for their existence in independent learning. However, many still don't know the scope of the business process, from the account registration process to taking exams. This article discusses business process modeling using Business Process Modeling Notation (BPMN) in online lectures on the international standard ALISON MOOC models. This research aims to overview the process and business model of MOOC online lectures with ALISON. This type of research is descriptive qualitative, which describes objective conditions based on facts the researcher found in the field. Data is collected through literature study, problem analysis, and business process modeling. This research results in modeling the online college business process at ALISON. The business process elements, from course registration to the exam implementation, are mapped in detail using the BPMN standard. Through modeling using BPMN, the process of creating an account, participant profile, course selection, course registration, learning media, completing assignments and exams, and obtaining a certificate can be described. This article provides helpful information for users interested in business process modeling and its notation in the ALISON online course.
Evaluation of the User Experience of Shopee and TikTok Shop Among Generation Z Muhammad Galih Wonoseto; Dodi Saputro; Zahra Zakila Anindha Rahmanti; Eko Hadi Gunawan; Adriel Devara Sandji
Jurnal Sistem Informasi Bisnis Vol 16, No 1 (2026): Volume 16 Number 1 Year 2026 (In Press)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/vol16iss1pp%p

Abstract

Digital transformation has accelerated the emergence of social commerce, a business model that integrates social interaction with online transactions. Although Shopee and TikTok Shop are among the leading digital commerce platforms in Indonesia, empirical studies comparing their user experience among Generation Z remain limited. This study aims to compare the user experience of Shopee and TikTok Shop among Generation Z users in Indonesia using the User Experience Questionnaire (UEQ). A comparative quantitative approach was employed, involving 60 respondents aged 18–27 years, consisting of 30 Shopee users and 30 TikTok Shop users selected through purposive sampling. Data were analyzed using UEQ score calculation, benchmark analysis, and independent sample t-tests. The results show that TikTok Shop achieved higher mean scores across all UEQ dimensions, particularly in Dependability (+0.47) and Stimulation (+0.33). UEQ benchmark analysis classified most Shopee dimensions as Below Average, whereas all TikTok Shop dimensions were categorized as Above Average. However, no statistically significant differences were found between the two platforms (p > 0.05), indicating that both provide relatively comparable user experiences. The novelty of this study lies in its comparative evaluation of a conventional e-commerce platform and a social commerce platform using the UEQ framework within the context of Generation Z users in Indonesia. The findings contribute to the growing body of social commerce literature by providing empirical evidence regarding how entertainment-oriented features and social interaction mechanisms shape user experience perceptions. These insights may assist platform developers in designing more engaging and user-centered digital commerce experiences.
Co-Authors Adriel Devara Sandji Aulia Faqih Rifai Eko Hadi Gunawan Sumarsono Sumarsono Wonoseto, Muhammad Galih Zahra Zakila Anindha Rahmanti