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All Journal INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Khairul Amri
Riau University, Indonesia
Religion Humanities Economics, Econometrics & Finance Social Sciences Other

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SURVEILLANCE OF ILLEGAL LIQUOR AT THE REGIONAL OFFICE OF THE DIRECTORATE GENERAL OF CUSTOMS OF RIAU PROVINCE Kurnia Atika; Khairul Amri
INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) Vol. 1 No. 3 (2022): SEPTEMBER
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/injoss.v1i3.17

Abstract

The Regional Office of the Directorate General of Customs and Excise of Riau Province is one of the agencies authorized to carry out liquor supervision in the Riau Province area. The phenomenon that researchers encountered was the weak supervision of illegal liquor in the riau province area so that there were still many cases of illegal liquor smuggling, Riau Province has a large enough water area so that it is used as a route for illegal liquor smuggling, the high excise tariff on liquor, which makes the smuggling increase. This study has the aim of determining the supervision of illegal liquor at the Regional Office of the Directorate General of Customs of Riau Province as well as the factors that become obstacles in the supervision of illegal liquor. The theoretical concept that researchers use is the theory of supervision according to Sondang P. Siagian (2014: 115). By using qualitative research methods with a descriptive approach and data collection techniques based on interviews and documentation. The results of the research that the author got, namely the supervision of illegal liquor at the Regional Office of the Directorate General of Customs and Excise of Riau Province have not run optimally, this is due to several inhibiting factors such as lack of human resources, lack of facilities and infrastructure, and lack of operational budget.
STRATEGY OF THE OFFICE OF INVESTMENT AND ONE-STOP INTEGRATED SERVICES IN MAINTAINING THE QUALITY OF LICENSING IN PEKANBARU CITY Siti Hadjar Sri Naentari; Khairul Amri
INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS) Vol. 1 No. 3 (2022): SEPTEMBER
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/injoss.v1i3.40

Abstract

Service activities carried out by an organization are very influential on the achievement of quality and the smooth running of the organization's activities as a whole. DPMPTSP as a public service provider is responsible and continues to strive to provide the best service to the community. The low quality of public services provided by government officials is a bad image for the government in the community. The purpose of this study was to determine the strategies and challenges of the Office of Investment and One Stop Integrated Services in Maintaining the quality of licensing and non-licensing services in Pekanbaru City, using qualitative research methods. The results of this study are through an analysis of the theory of Elitan and Anata 2008 with indicators of the strategy of the investment department and one-stop integrated services in maintaining the quality of licensed and non-licensed services in the city of Pekanbaru which have been running optimally, but there are still some obstacles such as the Covid-19 pandemic and do not understand online management.
Co-Authors Kurnia Atika Siti Hadjar Sri Naentari