Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal IIJSE JUMEBIN : Journal of Management, Economics, Business, and Investment
Kartika Sari Lubis
Sekolah Tinggi Ilmu Manajemen Sukma, Medan, Indonesia
Economics, Econometrics & Finance

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Analysis of Recruitment and Selection in Improving Employee Performance in Elyogroup Medan Ella Sofiah; Kartika Sari Lubis
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economic: November, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i3.3467

Abstract

Human resources are the main asset for an organization who are active planners and actors in various activities within the organization. The success of an organization is supported by good employee performance. To get employees with quality performance, effective recruitment is needed. The formulation in this study is how the recruitment process and selection process are carried out by Elyogroup. The method used is a descriptive qualitative method with observation data collection methods and unstructured interviews. Data collection used a purposive sampling method by selecting business owners as informants to obtain information used to complete this research. The results of this study are that Elyogroup recruitment is still placing job vacancy advertisements using Instagram social media. The selection process was carried out using file selection and structured and unstructured interviews.
Analysis of Service Quality on Customer Satisfaction in the Micro KUR Loan Program at Pegadaian UPC Delitua Office Fadhila Tirsah; Kartika Sari Lubis
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economic: November, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

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Abstract

This study aims to examine the impact of service quality on customer satisfaction in the Micro KUR loan program at Pegadaian UPC Delitua Office with a qualitative approach. Through in-depth interviews with 20 customers who have taken advantage of the Micro KUR Loan program at the office, this study identified aspects of service quality that affect customer satisfaction. The results of the analysis show that service quality has an important role in influencing customer satisfaction with the Micro KUR Loan program at Pegadaian UPC Delitua Office. Staff responsiveness, clarity of information, ease of process, and customer trust in Pegadaian were identified as the main factors affecting customer satisfaction. This research emphasizes the importance of improving service quality by companies to ensure a higher level of customer satisfaction in using the Micro KUR Loan program. In addition, emotional factors such as warmth and familiarity in interactions between customers and employees also have a significant contribution to customer satisfaction.
The Influence of Financial Literacy and Attitude on Financial Management of MSMEs: A Study on Housewives in Medan Marelan Subdistrict Kartika Sari Lubis
JUMEBIN : Journal of Management, Economics, Business, and Investment Vol. 1 No. 1 (2025): June 2025
Publisher : PT Katersi Minar Permata

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Abstract

The aim of this research is to determine the influence of Financial Literacy and Financial Attitudes on Financial Management among housewives as MSMEs. The research results show that Financial Literacy has a significant effect on Financial Management, supported by a t-statistic value of 4.626 > t table value of 1.679 and a p-value of 0.000 < 0.05, which means the higher the individual's ability to manage finances. manage finances. Financial Literacy, the greater the individual Financial Management. Financial Attitude has a significant effect on Financial Management, supported by a t-statistic value of 3.363 > t table value of 1.679 and a p-value of 0.001 < 0.05. The results of the coefficient of determination test show that Financial Literacy (X1) and Financial Attitude (X2) contribute to Financial Management (Y) by 0.474 or 47.4%. This study reveals the impact of Financial Literacy and attitudes towards Financial Management in a holistic and comprehensive manner, and provides a valuable new perspective.
Co-Authors Ella Sofiah Fadhila Tirsah