Kartika Sari Lubis
Sekolah Tinggi Ilmu Manajemen Sukma, Medan, Indonesia

Published : 5 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 5 Documents
Search

Analysis of Recruitment and Selection in Improving Employee Performance in Elyogroup Medan Ella Sofiah; Kartika Sari Lubis
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economic: November, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i3.3467

Abstract

Human resources are the main asset for an organization who are active planners and actors in various activities within the organization. The success of an organization is supported by good employee performance. To get employees with quality performance, effective recruitment is needed. The formulation in this study is how the recruitment process and selection process are carried out by Elyogroup. The method used is a descriptive qualitative method with observation data collection methods and unstructured interviews. Data collection used a purposive sampling method by selecting business owners as informants to obtain information used to complete this research. The results of this study are that Elyogroup recruitment is still placing job vacancy advertisements using Instagram social media. The selection process was carried out using file selection and structured and unstructured interviews.
Analysis of Service Quality on Customer Satisfaction in the Micro KUR Loan Program at Pegadaian UPC Delitua Office Fadhila Tirsah; Kartika Sari Lubis
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economic: November, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the impact of service quality on customer satisfaction in the Micro KUR loan program at Pegadaian UPC Delitua Office with a qualitative approach. Through in-depth interviews with 20 customers who have taken advantage of the Micro KUR Loan program at the office, this study identified aspects of service quality that affect customer satisfaction. The results of the analysis show that service quality has an important role in influencing customer satisfaction with the Micro KUR Loan program at Pegadaian UPC Delitua Office. Staff responsiveness, clarity of information, ease of process, and customer trust in Pegadaian were identified as the main factors affecting customer satisfaction. This research emphasizes the importance of improving service quality by companies to ensure a higher level of customer satisfaction in using the Micro KUR Loan program. In addition, emotional factors such as warmth and familiarity in interactions between customers and employees also have a significant contribution to customer satisfaction.
The Influence of Financial Literacy and Attitude on Financial Management of MSMEs: A Study on Housewives in Medan Marelan Subdistrict Kartika Sari Lubis
JUMEBIN : Journal of Management, Economics, Business, and Investment Vol. 1 No. 1 (2025): June 2025
Publisher : PT Katersi Minar Permata

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The aim of this research is to determine the influence of Financial Literacy and Financial Attitudes on Financial Management among housewives as MSMEs. The research results show that Financial Literacy has a significant effect on Financial Management, supported by a t-statistic value of 4.626 > t table value of 1.679 and a p-value of 0.000 < 0.05, which means the higher the individual's ability to manage finances. manage finances. Financial Literacy, the greater the individual Financial Management. Financial Attitude has a significant effect on Financial Management, supported by a t-statistic value of 3.363 > t table value of 1.679 and a p-value of 0.001 < 0.05. The results of the coefficient of determination test show that Financial Literacy (X1) and Financial Attitude (X2) contribute to Financial Management (Y) by 0.474 or 47.4%. This study reveals the impact of Financial Literacy and attitudes towards Financial Management in a holistic and comprehensive manner, and provides a valuable new perspective.
Empowering Kindergarten Teachers: The Role of Online Business in Enhancing Economic Well-being at Yayasan Chalisarurrahmi Luqman Halim, Medan Kartika Sari Lubis; Ade Rahma Ayu; Vidya Fathimah; Desy Irana Dewi Lubis
RESPINARIA : Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 1 (2024): June 2024
Publisher : PT Katersi Minar Permata

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kindergarten teachers play a crucial role in early childhood education, which is the foundation for children's intellectual, social, and emotional development. However, their economic welfare is often overlooked, with many kindergarten teachers receiving inadequate salaries. This can affect their quality of life and the quality of education they provide. Low economic welfare can lead to stress, decreased motivation, and impact their performance at work. Time and resource constraints often hinder kindergarten teachers from seeking additional income, as most of their time is spent teaching and preparing learning materials. Furthermore, many kindergarten teachers lack the knowledge or skills to start a side business. Online business offers a solution with the flexibility to run a business without leaving their main job. With relatively low capital requirements and technological advancements providing access to a global market, online business becomes a feasible alternative to increase the income of kindergarten teachers. Therefore, socialization regarding the importance of online business can significantly benefit the economic welfare of kindergarten teachers, providing them with opportunities to leverage digital-era advantages through social media.
Assistance for Fruit Traders in Frozen Fruit Technology: Solutions to Overcome Product Damage and Increase Revenue Kartika Sari Lubis
RESPINARIA : Jurnal Pengabdian Kepada Masyarakat Vol. 1 No. 1 (2024): June 2024
Publisher : PT Katersi Minar Permata

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Micro, Small and Medium Enterprises (MSMEs) play an important role in the Indonesian economy, contributing around 60% to the national Gross Domestic Product (GDP) and absorbing more than 97% of the workforce in the formal sector. In this context, fruit traders as part of MSMEs play a vital role in the food supply chain, connecting producers with end consumers and ensuring products remain fresh and of good quality. However, fruit traders face various challenges, such as product damage due to limited storage technology, price fluctuations, and limited adoption of digital technology. To overcome these issues, processing fruit into frozen products is suggested as an effective solution. Nearly rotten fruits can be processed into frozen products, which have a longer shelf life and can be marketed more widely. This transformation not only helps traders avoid losses but also opens up new business opportunities, especially in the culinary sector. Post COVID-19 pandemic, MSMEs in Indonesia have also shown significant adaptation through digitalization, with 62% of MSMEs having utilized digital technology by 2022. This confirms the importance of digitalization in improving the competitiveness of MSMEs in the modern era.