Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal G-Tech : Jurnal Teknologi Terapan
Agus Sulaiman
Universitas Multimedia Nusantara, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Energy Engineering

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Development of OpenAI API-Based Chatbot to Improve User Interaction on the JBMS Website Gerald Santoso; Johan Setiawan; Agus Sulaiman
G-Tech: Jurnal Teknologi Terapan Vol 7 No 4 (2023): G-Tech, Vol. 7 No. 4 Oktober 2023
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/gtech.v7i4.3301

Abstract

This study presents an innovative chatbot, powered by OpenAI API, designed to enhance the user experience on the Journal of Business, Management, and Social Studies (JBMS) website. Chatbots have gained prominence for improving online interactions and information retrieval. The chatbot's development followed a structured prototype methodology, including Requirement Gathering, Prototype Building, Requirement Refinement, Customer Evaluation, and Design and Implementation. User Acceptance Testing (UAT) scored an average of 4.14, signifying high user satisfaction. UAT results showed positive user experiences and satisfaction with the chatbot. Integration of OpenAI API improved information extraction from journal articles and personalized article recommendations. Stakeholder feedback from JBMS's CEO, students, and UMN lecturers affirmed high satisfaction levels. Future research will refine the chatbot's features to align better with user needs, solidifying its role as an innovative tool for information retrieval within JBMS, and enhancing user service.
Measuring ERP System Readiness with COBIT 2019 at IT Vendor Industry Muhamad Calvin Syah Putra; Jansen Wiratama; Agus Sulaiman
G-Tech: Jurnal Teknologi Terapan Vol 8 No 3 (2024): G-Tech, Vol. 8 No. 3 Juli 2024
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33379/gtech.v8i3.4676

Abstract

The application of information technology that supports company business activities in IT services can be assessed for its IT governance capabilities using the COBIT 2019 framework, including security aspects. This research aims to determine the company's IT governance capabilities in the Managed Risk (APO12), Managed Security (APO13), and Managed Configuration (BAI10) domains to overcome security risks and provide recommendations for achieving a higher level of capability. This qualitative research uses data obtained through interviews and literature studies. Based on the results of capability measurements, the company received a score at level 2 to target levels 3 and 4, which indicates a gap of 1 to 2 levels. Recommendations include improving risk understanding, security awareness, security controls, and configuration management. Additionally, recommendations for ERP modules such as risk management, information security management, project management, configuration management, and quality management are proposed to address the identified issues.
Co-Authors Gerald Santoso Jansen Wiratama Johan Setiawan Muhamad Calvin Syah Putra