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All Journal Journal La Sociale
Surya Ningrat Datunsolang
Spatial Planning of PUPR Service, North Bolaang Mongondow Regency, Indonesia
Social Sciences

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Business Process Reengineering Approval Services For Spatial Use Activities Surya Ningrat Datunsolang; Richi Firmansyah Gobel
Journal La Sociale Vol. 4 No. 2 (2023): Journal La Sociale
Publisher : Borong Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journal-la-sociale.v4i2.818

Abstract

This Business Process Reengineering aims to redesign the business process of the Land Use Utilization Compliance Approval Service (PKKPR) in North Bolaang Mongondow Regency. The method used involves the following stages: 1) Engineering Preparation; 2) As-Is Process analysis; 3) To-Be Process Engineering; 4) Analysis of modified time base value added. After conducting the analysis of the 'To-be' Business Process, there has been an improvement in service value, which can be measured by: 1) An increase in VAR by 18.96%; 2) A significant increase in Business Process Effectiveness, reaching 100%, which can be described as Highly Effective; 3) A decrease in the complexity score of the business process to 2040, indicating that the business process has become less complex.
Co-Authors Richi Firmansyah Gobel