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All Journal Jurnal Ilmiah Wahana Bhakti Praja Muara: Jurnal Manajemen Pelayaran Nasional International Conference on Digital Advanced Tourism, Management, and Technology Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Sukrisno Sukrisno
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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TRANSFORMATION OF BUREAUCRATIC DIGITAL SERVICES THROUGH THE SALAMAN APPLICATION AT THE BANDUNG CITY POPULATION AND CIVIL REGISTRATION OFFICE Sukrisno Sukrisno
Jurnal Ilmiah Wahana Bhakti Praja Vol 13 No 2 (2023)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiwbp.v13i2.3714

Abstract

E-Government is a prominent focal point that aims to foster governmental innovation in the realm of public services. This was achieved through web browsers or easily downloadable smartphone applications, especially due to the Covid-19 pandemic. Within the Bandung City Population and Civil Registration Office, the implementation was a significant initiative in delivering services to the public. In addition, this was facilitated by the SALAMAN (SelesAi daLAm genggaMAN) Application, initially launched in December 2018. Meanwhile, the transition towards digital bureaucratic services in public administration was observed as a shift from traditional office-based administrative functions, embracing an improved paradigm by harnessing information technology. Therefore, this research aimed to evaluate the effectiveness and efficiency of digital transformation, as well as the benefits provided to the community. The method used was Qualitative descriptive, encompassing data collection techniques such as interviews, observations, and documentation. Furthermore, the transformation of digital bureaucratic services through the SALAMAN Application was conducted effectively and efficiently, providing benefits to the community and the Bandung City Population and Civil Registration Office. These benefits encompassed convenient and streamlined access to administrative services for the community, as well as enhanced effectiveness, efficiency, and productivity of service delivery.
PROSES PENGURUSAN PERPANJANGAN DOKUMEN KAPAL SEBAGAI SYARAT PENERBITAN SURAT PERSETUJUAN BERLAYAR DI KSOP KELAS III TANJUNG WANGI Sukrisno Sukrisno; Chehtiar Denis Piaratama
MUARA Vol 2, No 1 (2019): MUARA
Publisher : Akademi Pelayaran Nasional Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62826/muara.v2i1.6

Abstract

Permasalahan dalam Proses Pengurusan Perpanjangan Dokumen Kapal yaitu terbatasnya staf operasional/ agency, kurangnya kesadaran owner kapal dalam melengkapi kapalnya dengan peralatan yang memenuhi standar dan kurang profesionalnya petugas KSOP di kantor dalam melayani masyarakat/ agen kapal. Tujuan penelitian ini adalah: 1) Untuk menjelaskan proses pengurusan perpanjangan dokumen kapal sebagai salah satu syarat penerbitan SPB di KSOP oleh PT Varia Usaha Lintas Segara Tbk Cabang Banyuwangi. 2) Untuk menjelaskan hambatan yang terjadi dalam proses pengurusan perpanjangan dokumen kapal di KSOP oleh PT Varia Usaha Lintas Segara Tbk Cabang Banyuwangi.Jenis penelitian ini adalah penelitian kualitatif dengan metode deskriptif. Penelitian ini dilaksanakan di PT Varia Usaha Lintas SegaraTbk Cabang Banyuwangi dari bulan Februari 2018 sampai dengan bulan April 2018. Teknik Pengumpulan data yang digunakan yaitu dengan cara wawancara (interview), observasi, dan studi dokumentasi. Sedangkan informan (narasumber) yang dijadikan penelitian adalah pegawai yang terdiri dari bagian Divisi Operasional/ Agency, Internal Audit dan Branch Head PT Varia Usaha Lintas SegaraTbk Cabang Banyuwangi.Hasil penelitian ini adalah: 1) Proses pengurusan perpanjangan dokumen kapal sebagai salah satu syarat penerbitan Surat Persetujuan Berlayar di KSOP diawali dengan adanya kesepakatan dari kedua belah pihak yaitu principal atau pemilik kapal dengan ship agency sampai menghasilkan surat persetujuan kerja sama. Setelah adanya kesepakatan, ship agency memulai memperpanjang dokumen kapal yang sudah habis masa berlakunya dan membuat surat permohonan di KSOP perihal perpanjangan dokumen kapal dilanjutkan pemeriksaan dari petugas marine inspector, setelah menghasilkan pemeriksaan tanpa ada penangguhan, KSOP sesegera mungkin akan menerbitkan Sertifikat Baru dan Surat Ijin Berlayar untuk kapal.2) Demikian masih ada beberapa hambatan antara lain: a) Terbatasnya staf operasional agency yang mengurus perpanjangan dokumen kapal di PT Varia Usaha Lintas Segara Tbk Cabang Banyuwangi.b) Kurangnya kesadaran owner kapal dalam melengkapi kapalnya dengan peralatan yang memenuhi standart
A Study On Share Value Relational Capital And Smes Business Performance: A Resource Based Theory Perspective Sukrisno Sukrisno; Pranoto Pranoto; Hartoyo Suhari; Haniek Listyorini
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i2.17

Abstract

This research aims to build a new conceptual model based on shared value relational capital and synergized Network assets to improve innovation capabilities in the context of Small and medium enterprises (SME) business performance. A structural methodology study was adopted in this research and involved 180 small and medium business owners or managers involved in this research in the data collection process. Data analysis for this research uses AMOS 25 software. The findings show that there are two strategic paths for improving SME business performance. Strengthening the share value of relational capital and synergy network assets is a key strategy for improving SME business performance. The sample frame taken from SMEs in Central Java province is a limitation in this research in building the generalization strength of the concept of share value of relational capital. So a form of replication of similar research is needed to achieve a fairly broad generalization of the new concept. The theoretical implications in this research are related to the application of resource-based theory in the study of marketing and strategy management. Some are managerial impressive for SME business actors who want to improve their business performance. This study has the originality of a pioneering study regarding the explanation of the role of share value relational capital and synergy network assets, which are expected to be able to provide a role in bridging innovation capabilities and improving SME business performance.
Transformasi Borobudur Marathon: Dari Ajang Lari Menuju Magnet Wisata Olahraga Jawa Tengah Pranoto Pranoto; Sukrisno Sukrisno; Srinata Dwijaningtyas
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 2 No. 1 (2023): Januari : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v2i1.4238

Abstract

This qualitative study examines the development of tourist interest in the Borobudur Marathon as a sports tourism destination in Central Java from 1990 to 2022. Through analysis of participant data and successful implementation, the study shows a significant transformation from a simple running race to a world-class sports tourism event that has a significant economic impact with an estimated turnover of IDR 10 billion in 2022. The results of the study indicate that the friendliness of the local community, sustainable innovation, and integration with MSMEs are the main keys to the growth of tourist interest. By using a qualitative approach and descriptive analysis, this study contributes to the understanding of the development of sport tourism in Indonesia, especially in the context of utilizing cultural heritage as the main attraction.
Co-Authors Chehtiar Denis Piaratama Haniek Listyorini Hartoyo Suhari Pranoto Pranoto Srinata Dwijaningtyas