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All Journal Journal of Telenursing (JOTING)
Lina Rizki
Universitas Sumatera Utara
Health Professions Nursing

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Hubungan Prestasi Kerja Perawat dengan Kepuasan Pasien Lina Rizki; Mula Tarigan; R Kintoko Rochadi
Journal of Telenursing (JOTING) Vol 5 No 2 (2023): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v5i2.6794

Abstract

This study aims to analyze the relationship between nurse performance and patient satisfaction at RSU. Royal Prima Medan. This research method is correlation research with a quantitative approach. The sample of this study was inpatients, namely as many as 99 respondents using a convenience sampling technique. Data collection using a questionnaire. Data analysis used Spearman rank statistical test analysis. The results showed that there was a relationship between nurse performance and patient satisfaction p = 0.000 (p <0.05). Based on Spearman's rank correlation coefficient for nurse performance with patient satisfaction obtained by 0.525 means there is a moderate and unidirectional relationship between the two variables. The better the nurse's work performance, the patient's satisfaction will also increase. In conclusion, there is a relationship between nurse performance and patient satisfaction at RSU. Royal Prima Medan. Keywords : Job Performance, Nurse, Patient Satisfaction.
Co-Authors Mula Tarigan R.Kintoko Rochadi