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PENGEMBANGAN DECISION SUPPORT SYSTEM UNTUK MENUNJANG LAYANAN IT JARINGAN DATA DI BPPT Haikal Andrean
Antivirus : Jurnal Ilmiah Teknik Informatika Vol 15 No 2 (2021): November 2021
Publisher : Universitas Islam Balitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35457/antivirus.v15i2.1711

Abstract

The development of technology and information is currently growing quite rapidly. And every organization of a company is required to utilize technology and information to become a plus for the company or organization. Currently BPPT uses the osTicket and iTop applications to support daily operations for BPPT's business needs.The purpose of this research is to build a system that can provide information for IT managers in making decisions in the network infrastructure. The methodology used in this case is the study of literature and observe directly condition in BPPT. The data used are derived from two applications at BPPT (osTicket and itop) where the data must be able to interact and integrate with each other. Results of the research is to be achieved there is a comprehensive so that can be used in decision making by IT managers.Conclusions obtained is a system of decision-making in the operational of the IT network due to problems that occur repeatedly can be minimized or eliminated by given solution on information obtained from the decision support system.
Analysis and Design of Asset and Non-Asset Lending Information Systems in the Informatics Engineering Service Unit at Astra Polytechnic Haikal Andrean; Indah Cyithia Devi; Fadhilah Nur’aini; Michael Edigia Wizard
Engineering, MAthematics and Computer Science Journal (EMACS) Vol. 5 No. 3 (2023): EMACS
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/emacsjournal.v5i3.9907

Abstract

The development of information technology is developing rapidly and has a positive impact on organizational, one of which is Astra Polytechnic, especially at UPT Informatics, which supports the operational activities of inventory lending in the form of assets and non-assets which are considered inefficient. The process of recording, submitting, and approving inventory loans is still done manually, so it takes a lot of time and is prone to errors. The process of recording inventory data is still using excel, loan applications are still made using hardcopy forms and there are no asset and non-asset reports. The aim of research is to analyze needs and design of a system for lending assets and non-assets at UPT Informatics based on Web Applications in order to overcome these problems. The design uses System Development Life Cycle (SDLC) based on Prototyping methodology until design stage. The process of analysis and design is explained using Unified Modeling Language (UML) approach. Analysis of system requirements is carried out on ongoing business processes, which are then outlined in design of asset and non-asset lending information systems, especially in documentation process to produce reports according to company needs.