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All Journal TOFEDU: The Future of Education Journal JADMENT: Journal of Administration and Development
Musafir Jasin
STISIP Veteran Palopo
Humanities Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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ANALISIS PEMANFAATAN SISTEM INFORMASI KELURAHAN PONJALAE (SIKEPO) DALAM MENINGKATKAN EFEKTIVITAS PELAYANAN PUBLIK: Analysis of the Utilization of the Ponjalae Village Information System (SIKEPO) in Improving the Effectiveness of Public Services Jasin, Musafir; Tahir, Rasmiati; Junaid, Junaid
JADMENT: Journal of Administration and Development Vol. 2 No. 2 (2025)
Publisher : Penerbit Forind bekerja sama dengan FISIP Unitri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/jadment.v2i2.33

Abstract

Penelitian ini bertujuan untuk menganalisis pemanfaatan Sistem Informasi Kelurahan Ponjalae dalam meningkatkan efektivitas pelayanan publik. Menggunakan pendekatan kuantitatif dengan metode deskriptif, data dikumpulkan melalui kuesioner dari seratus responden yang terdiri atas warga pengguna layanan dan aparatur kelurahan. Hasil analisis deskriptif menunjukkan bahwa indikator kemudahan penggunaan, kecepatan layanan, keakuratan data, dan kepuasan masyarakat berada pada kategori baik hingga sangat baik. Analisis regresi linier sederhana menunjukkan adanya pengaruh positif antara pemanfaatan sistem informasi dan efektivitas pelayanan publik, sebagaimana ditunjukkan oleh persamaan Y = 2,87 + 1,31X. Semakin tinggi tingkat pemanfaatan sistem, semakin tinggi pula prediksi efektivitas pelayanan yang diberikan. Temuan ini menegaskan pentingnya sistem informasi digital sebagai instrumen strategis dalam mendorong tata kelola pemerintahan yang efisien, transparan, dan responsif di tingkat kelurahan. Kontribusi orisinal dari penelitian ini terletak pada bukti empiris yang diberikan mengenai peran sistem informasi dalam meningkatkan kualitas layanan publik lokal, serta rekomendasi penguatan kapasitas aparatur dan pengembangan berkelanjutan sistem untuk mendukung pelayanan publik berbasis digital yang optimal.
Community Participation in Village Owned Enterprise Governance: A Study of Karya Bakti Village Owned Enterprise in Wiwitan Timur Village Musafir Jasin; Amra Amra
The Future of Education Journal Vol 5 No 2 (2026)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Yayasan Pendidikan Tumpuan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61445/tofedu.v5i2.2170

Abstract

This study aims to analyze community participation in the governance of Karya Bakti Village-Owned Enterprise (BUMDes) in Wiwitan Timur Village. The research focuses on examining the forms and roles of community participation in supporting the governance of BUMDes as a village economic institution. To address this issue, the study adopts Cohen and Uphoff's theory of community participation and the concept of participatory governance in public organizational management as its theoretical framework. The study employed a qualitative approach using a descriptive research design. Data were collected through interviews, observations, and document analysis involving village government officials, BUMDes management, members of the Village Consultative Body (BPD), community leaders, and residents of Wiwitan Timur Village. The collected data were analyzed qualitatively through the stages of data reduction, data display, and conclusion drawing. The findings indicate that community participation has occurred in the stages of decision-making, program implementation, as well as the monitoring and utilization of BUMDes outcomes. However, the level of participation varies across these stages. Community involvement is more prominent in activities that provide direct economic benefits, whereas participation in decision-making and monitoring processes remains relatively limited and requires further enhancement. The study concludes that the success of BUMDes governance is strongly influenced by community participation, management transparency, and the ability of BUMDes administrators to foster effective communication and public trust.  
Co-Authors Amra Musdalipa Musdalipa Rasmiati Tahir Syah, Junaid