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All Journal Binus Business Review Share : Journal of Service Learning
Hendri Kwistianus
Petra Christian University
Arts Humanities Economics, Econometrics & Finance Social Sciences

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Digitalisasi Sistem Persediaan dan Penjualan Ramah Difabel pada UMKM Tiara Handycratf Juniarti Juniarti; Hendri Kwistianus; Leo Willyanto Santoso
Share: Journal of Service Learning Vol. 11 No. 1 (2025): FEBRUARY 2025
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/share.11.1.1-11

Abstract

Artikel ini membahas penyusunan dan implementasi sistem digitalisasi yang ramah difabel pada UMKM Tiara Handicraft, sebuah usaha kecil di Surabaya yang fokus pada pemberdayaan kaum difabel, terutama karyawan tunarungu. UMKM ini menghadapi berbagai tantangan dalam pengelolaan penjualan dan persediaan yang masih dilakukan secara manual, yang berisiko menimbulkan kesalahan pencatatan, ketidakefisienan, dan keterlambatan dalam memenuhi permintaan pasar. Sistem manual yang digunakan saat ini tidak mampu mengakomodasi kebutuhan khusus karyawan difabel, terutama tunarungu, yang menghadapi kesulitan dalam menjalankan tugas administratif secara efektif. Sebagai solusi, dirancang sistem digitalisasi berbasis teknologi yang dirancang secara inklusif untuk mendukung karyawan difabel. Sistem ini menawarkan antarmuka yang lebih visual dengan penggunaan ikon gambar dan warna, sehingga memudahkan karyawan tunarungu dalam mengoperasikan sistem tanpa terlalu bergantung pada teks. Proses perancangan sistem meliputi survei lapangan, analisis kebutuhan karyawan, dan perancangan prototipe yang disesuaikan dengan proses bisnis UMKM Tiara Handicraft. Setelah melalui proses persetujuan dengan pemilik, sistem dikembangkan dan diuji untuk memastikan fungsionalitasnya, mencakup pencatatan penjualan, persediaan, serta pelaporan penjualan dan stok secara real-time. Sistem ini dirancang agar mudah dioperasikan oleh karyawan dengan fitur-fitur seperti pemilihan barang berbasis gambar, pengurangan stok otomatis saat penjualan, serta laporan harian dan bulanan yang dapat diakses dengan cepat. Sistem telah dievaluasi oleh pemilik bai dan telah dilatihkan kepada karyawan. Karyawan dapat menggunakan sistem dengan mudah tanpa kesulitan, dan pemilik menyatakan bahwa sistem ini telah memenuhi kebutuhan operasional secara optimal.
The Impact of Servant Leadership on Financial Performance and Green Performance: The Mediating Role of Organizational Commitment Hendri Kwistianus; Like Gracia; Gabriela Clarence
Binus Business Review Vol. 16 No. 2 (2025): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v16i2.13127

Abstract

Despite the increasing interest in servant leadership studies and their relationship with green performance, limited research has examined the role of an organization's strategic management aspect. The research applied servant leadership theory to examine how servant leadership influences green and financial performance in Indonesia's manufacturing sector. The research uniquely emphasized organizational commitment as a mediating variable and provided empirical evidence to strengthen the theoretical linkage among these constructs, particularly in the manufacturing sector of Indonesia. The research method involved distributing an online questionnaire through Populix, with a total sample of 300 respondents consisting of employees at various levels who had been working for more than five years in manufacturing companies in Indonesia. Data analysis was conducted Using Partial Least Squares-based Structural Equation Modeling (PLS-SEM) with the assistance of WarpPLS software to test each research hypothesis. The results indicate that servant leadership has a positive and significant influence on both green and financial performance. Additionally, organizational commitment partially mediates the relationship between servant leadership and two variables, strengthening the impact of servant leadership on green performance and financial performance in manufacturing companies in Indonesia. Manufacturing companies in Indonesia can adopt servant leadership to boost green performance through ethical decision-making and environmental responsibility. It enhances efficiency and innovation and reduces costs by empowering employees. The research contributes to the limited existing research that examines the relationship between servant leadership, financial performance, and green performance by exploring the mediating role of organizational commitment within the context of Indonesia’s manufacturing sector.
Co-Authors Gabriela Clarence Juniarti Juniarti Leo Willyanto Santoso Like Gracia