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Rina Asrina
Jurusan Farmasi Politeknik Sandi Karsa
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Factors Influencing the Selection of Self-Medication As an Alternative Treatment in Pharmacy Hashifah 02 Makassar City Rina Asrina; Dian Hayati Ibrahim
Jurnal Farmasi Sandi Karsa Vol 7 No 2 (2021): Jurnas Farmasi Sandi Karsa (JFS)
Publisher : Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36060/jfs.v7i2.85

Abstract

Self-medication is the step most used by the community in dealing with complaints or minor illnesses that are influenced by several factors, including economic factors, personal experience or suggestions from others. The purpose of this study was to determine the factors that influence the selection of self-medication as an alternative treatment at the Hashifah 02 Pharmacy, Makassar City. This research was conducted using a descriptive method using a questionnaire as a data collection tool. This research was conducted in September - October 2021 by distributing questionnaires to 87 people who came to the Hashifah 02 Pharmacy Makassar City and according to the criteria. The results showed that several factors that influenced the choice of self-medication, namely economic factors as much as 84%, personal experience as much as 77%, ease of obtaining products as much as 60%, lack of medical time as much as 64%, advice from other people as much as 56%, through advertising as much as 48%. , access to health services is minimal as much as 25%. So it can be concluded that the most influencing the choice of self-medication as an alternative treatment is the economic factor as much as 84%.
Consumer Perceptions that Influence Choice of Pharmacy Hashifah 02 Makassar City as A Place for Self-Medication Rina Asrina; Gerfan Patandung; Wirasti Evivania
Jurnal Farmasi Sandi Karsa Vol 8 No 1 (2022): Jurnal Farmasi Sandi Karsa (JFS)
Publisher : Politeknik Sandi Karsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36060/jfs.v8i1.99

Abstract

Health facilities in the form of pharmacies are very easy to find anywhere and are affordable by the community so that consumers can freely choose a pharmacy that suits their wishes which can be influenced by several things. This study aims to determine consumer perceptions that influence the selection of Apotek Hashifah 02 Makassar City as a place for self-medication. This research was conducted using a descriptive survey method using a questionnaire as a data collection tool. This research was conducted in March 2022 by distributing questionnaires to 97 people who came to the Hashifah 02 Pharmacy Makassar City and according to the respondents' criteria. The results showed that the reasons for consumers to self-medicate at Hashifah Pharmacy 02 were close distance (75%), fast service (100%), friendliness of officers in drug services (100%), staff's ability to provide drug information (100%). , cheap drug prices (91%), complete medicines (90%), strategic location of pharmacies (90%) clean pharmacy conditions (100%), spacious and comfortable waiting room (69%), recommendations from acquaintances or family (43%), employees who look neat and polite (100%). So it can be concluded that consumer perceptions that affect the selection of Hashifah 02 Pharmacy Makassar City as a place for self-medication are fast service, friendliness of officers in drug services, the ability of officers to provide drug information, clean pharmacy conditions, and employees who look neat and polite.
Co-Authors Dian Hayati Ibrahim Gerfan Patandung Wirasti Evivania