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All Journal International Journal of Research in Education (IJRE) Greenation International Journal of Economics and Accounting
Nita Fitriani
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Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Other

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The Art of Questioning in Online Learning: Effective Questioning Strategies in EFL Reading Class Siti Yulidhar Harunasari; Soepriyatna Soepriyatna; Nita Fitriani; Ellen Juita Gultom
International Journal of Research in Education Vol 3, No 2 (2023): Issued in July 2023
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/ijre.v3i2.15208

Abstract

The advent of online learning has made it necessary for educators to develop new teaching strategies, particularly in the area of questioning techniques. This study aimed to explore the types of questioning strategies employed by teachers during online reading classes and identify the factors that contribute to the frequent use of a specific approach. The study used observation checklists and interview guidelines based on Bloom's taxonomy and Wragg and Brown's questioning strategies to gather data from second-year English language students enrolled in an online reading class. The research findings revealed that to engage students, evaluate their comprehension, and ensure alignment with the textbook material the teacher primarily utilized "Understand" and "Analyze" questions, along with directed, distributed, responded, and sequenced strategies. The teacher also utilized Zoom's chat box feature to ask questions and enable students to provide direct answers. The results of this study demonstrate the importance of effective questioning techniques in online learning environments. The teacher's use of a variety of questioning strategies had a positive impact on the students' ability to acquire knowledge, demonstrating that a diverse range of strategies can help students achieve deeper levels of understanding. The research findings have important implications for the education sector as it provides insights into effective teaching strategies that can help promote student engagement and enhance their learning outcomes.
The Effect of Service and Product Quality on BJB Education Payment Satisfaction Nita Fitriani; Alis Khofifah
Greenation International Journal of Economics and Accounting Vol. 2 No. 1 (2024): (GIJEA) Greenation International Journal of Economics and Accounting (March 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v2i1.152

Abstract

Tests conducted on segmental service quality expose that the influence of service quality on customer satisfaction is significant. In different terms, the improved service quality at Bank BJB Unswagati Cash Office Cirebon can increase customer satisfaction. The method of associative quantitative research uses SPSS PC+ for its analysis. Segmental testing of product quality reveals a significant effect of product quality on customer satisfaction. The more Bank BJB Unswagati Cirebon Cash Office provides good product quality, the higher the level of customer satisfaction. Overall, the findings concluded that the simultaneous influence of service and product quality on customer satisfaction positively and significantly impacted Bank BJB Unswagati Cirebon Cash Office. This shows that improvements in both service and product aspects can simultaneously increase the level of satisfaction obtained by customers in the institution.
Co-Authors Alis Khofifah Ellen Juita Gultom Siti Yulidhar Harunasari Soepriyatna Soepriyatna