Dina Deviana Anggraeni
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EFEKTIVITAS PELAYANAN KESEHATAN DI PUSKESMAS Lisna Novita; Dina Deviana Anggraeni
Mimbar Administrasi Mandiri Vol. 19 No. 2 (2023): Mimbar Administrasi Mandiri
Publisher : STISIP Widyapuri Mandiri Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37949/mimbar19281

Abstract

The effectiveness of health services at the Nagrak Health Center in Nagrak Sub-district, Sukabumi District is not yet fully optimal. One of the reasons is the lack of effectiveness in the services provided by medical personnel. Therefore, the author is interested in examining the effectiveness of health services at the Nagrak Health Center using the effectiveness theory approach. According to Saxena in Indrawijaya (2014: 176), effectiveness is a measure of the extent to which targets (both in terms of quantity, quality, and time) can be achieved. The greater the target that can be achieved, the higher the level of effectiveness. This approach emphasizes the results produced by a service rather than problems that may arise in the use of resources. The research method used in this research is descriptive analysis qualitative research method. The focus of this research is on the Effectiveness of Health Services at the Nagrak Health Center, Nagrak District. There were six research informants selected using purposive sampling and snowball sampling methods. Research informants include the Head of the Puskesmas, Health Workers, Administrative Staff, and the Community. Data were collected through interviews, observation, and documentation. To ensure data validity, source triangulation, technique triangulation, and time triangulation were conducted. Data analysis was conducted through data processing, data presentation, data reduction, and conclusion drawing/verification. The results showed that the better the health service, the more effective the service. Thus, to improve the effectiveness of health services at the Nagrak Health Center, Nagrak Subdistrict, Sukabumi Regency, it is necessary to make improvements in service aspects to be more effective for the community. Thus, it is hoped that the effectiveness of health services can be achieved.
EFEKTIVITAS PELAYANAN KESEHATAN DI PUSKESMAS NAGRAK KECAMATAN NAGRAK KABUPATEN SUKABUMI Maximianus Ardon Bidi; Dina Deviana Anggraeni
Mimbar Administrasi Mandiri Vol. 20 No. 2 (2024): Mimbar Administrasi Mandiri
Publisher : STISIP Widyapuri Mandiri Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37949/mimbar202182

Abstract

The effectiveness of health services at the Nagrak Health Center is not fully effective. Due to the ineffectiveness of the services provided by medical personnel. Therefore the author is interested in taking the title Effectiveness of Health Services at the Nagrak Health Center, Nagrak District, Sukabumi Regency with an effectiveness theory approach, Saxena in Indrawijaya (2014: 176) states that: Effectiveness is a measure that states how far the target (quantity, quality, time) is achieved achieved. The greater the target achieved, the higher the level of effectiveness. method used in this study uses a qualitative research method of descriptive analysis. With the focus of this study on the Effectiveness of Health Services, where the scope of analysis unit is in the Nagrak Health Center, Nagrak District, the number of informants in this study is 6 people, using purposive sampling and snowball sampling. While the informants for this study were the Head of the Community Health Center, Health Workers, Administrative Officers and the Community. While data collection techniques with interviews, observation, and documentation. For data validation, using source triangulation, technical triangulation, and time triangulation. While data analysis is done by processing data, presenting data, reducing data, and drawing conclusions/verification. Based on the research results it is known that the better the health service, the more effective the service. While the effectiveness of health services at the Nagrak Community Health Center, Nagrak District, Sukabumi Regency, can be optimized by making improvements in terms of service so that it is more effective for the community, so that the effectiveness of health services can be achieved.