Ihin Solihin
Sekolah Tinggi Ilmu Administrasi (STIA) Banten, INDONESIA

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A POTRET PERKEMBANGAN IMPLEMENTASI KEBIJAKAN PROGRAM BUMDES DI INDONESIA; ANALISIS BIBLIOMETRIK Ihin Solihin; Jumanah Jumanah; Julizar Idris; Elyana Thusyadiah; Nofa Rahmadini; Masayu Indah Meiliana
Asia-Pacific Journal of Public Policy Vol 9 No 2 (2023)
Publisher : Sekolah Tinggi Ilmu Administrasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52137/apjpp.v9i2.163

Abstract

The existence of BUMDes (a village-owned enterprise) as one of the strategies to support the achievement of village goals for development, particularly in enhancing the village economy and welfare for village communities, necessitates the implementation of BUMDes policies in the form of programmes or policy derivatives. The village is responsible for managing and regulating the community's interests in accordance with local conditions and sociocultural norms. This study utilises secondary data methods and literature reviews to collect and process data from Google Scholar library data sources. According to the findings of this study, the BUMDES is one of the village's programmes to improve economic facilities and village welfare. Therefore, cooperation between the village government and the community is required to promote village development, as development in this village directly benefits the surrounding community
Survey on the Community Satisfaction Index of Public Services for Provincial Roads: Ahmad Yani Road Section (Pandeglang) and Serang–Pandeglang Road Section (Pandeglang) Irmayanti; Ihin Solihin; Yudi Yudistira; Yunengsih; Dede Qodrat Alwajir
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.331

Abstract

This study evaluates community satisfaction with provincial road services on Ahmad Yani (Pandeglang) and Serang–Pandeglang sections. Using a quantitative approach with 384 respondents determined by the Lemeshow formula, data were analyzed through Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). Results show that of 18 service indicators, 9 had positive gaps and 9 negative gaps, with 3 attributes in quadrant I (high importance, low satisfaction). The CSI value of 65.75% indicates users are generally satisfied with the services. Practical implications suggest prioritizing road maintenance, improving responsiveness to user needs, and enhancing accessibility for vulnerable groups. These findings provide useful input for local governments in allocating resources, improving service quality, and developing user centered infrastructure innovations.