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All Journal Asia-Pacific Journal of Public Policy Neo Journal of economy and social humanities Jurnal Ilmiah Niagara INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Ihin Solihin
Sekolah Tinggi Ilmu Administrasi (STIA) Banten, INDONESIA
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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A POTRET PERKEMBANGAN IMPLEMENTASI KEBIJAKAN PROGRAM BUMDES DI INDONESIA; ANALISIS BIBLIOMETRIK Ihin Solihin; Jumanah Jumanah; Julizar Idris; Elyana Thusyadiah; Nofa Rahmadini; Masayu Indah Meiliana
Asia-Pacific Journal of Public Policy Vol 9 No 2 (2023)
Publisher : Sekolah Tinggi Ilmu Administrasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52137/apjpp.v9i2.163

Abstract

The existence of BUMDes (a village-owned enterprise) as one of the strategies to support the achievement of village goals for development, particularly in enhancing the village economy and welfare for village communities, necessitates the implementation of BUMDes policies in the form of programmes or policy derivatives. The village is responsible for managing and regulating the community's interests in accordance with local conditions and sociocultural norms. This study utilises secondary data methods and literature reviews to collect and process data from Google Scholar library data sources. According to the findings of this study, the BUMDES is one of the village's programmes to improve economic facilities and village welfare. Therefore, cooperation between the village government and the community is required to promote village development, as development in this village directly benefits the surrounding community
IMPLEMENTATION OF SERVICE EXCELLENCE IN HIGHER EDUCATION TO INCREASE STUDENT SATISFACTION AS CUSTOMERS: A CASE STUDY OF A PRIVATE UNIVERSITY IN JAKARTA Ihin Solihin
INTERNATIONAL JOURNAL OF SOCIETY REVIEWS Vol. 1 No. 9 (2024): INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Every educational institution must of course have quality and qualified Human Resources (HR). Not only the teaching staff or lecturers, but also need to be supported by competent staff/educational staff so that the "consumers" we serve can achieve maximum satisfaction. In the world of higher education, the consumers referred to here can be students, parents or other parties who collaborate with the university in question. However, considering that almost all activities in higher education are always related to students, the concept of excellent service must also focus on the needs of the students themselves. This research is aimed at answering the question of how excellent service is implemented at XYZ private university and whether the services from the university provide satisfaction to its students. Data collection was carried out using semi-structured interviews with 10 students who were studying in the first semester and 10 other students who had been studying for up to 6 semesters. This classification of informants was carried out to obtain an idea of whether there were differences between the services provided to new students and old students. Apart from that, to see whether there have been any changes made towards better service for students as customers. The results of this research indicate that the A6 aspect of excellent service has not been implemented properly so that it does not provide satisfaction to students who are customers or clients which is very important for the sustainability of a higher education institution.
Survey on the Community Satisfaction Index of Public Services for Provincial Roads: Ahmad Yani Road Section (Pandeglang) and Serang–Pandeglang Road Section (Pandeglang) Irmayanti; Ihin Solihin; Yudi Yudistira; Yunengsih; Dede Qodrat Alwajir
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.331

Abstract

This study evaluates community satisfaction with provincial road services on Ahmad Yani (Pandeglang) and Serang–Pandeglang sections. Using a quantitative approach with 384 respondents determined by the Lemeshow formula, data were analyzed through Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). Results show that of 18 service indicators, 9 had positive gaps and 9 negative gaps, with 3 attributes in quadrant I (high importance, low satisfaction). The CSI value of 65.75% indicates users are generally satisfied with the services. Practical implications suggest prioritizing road maintenance, improving responsiveness to user needs, and enhancing accessibility for vulnerable groups. These findings provide useful input for local governments in allocating resources, improving service quality, and developing user centered infrastructure innovations.
EVALUASI PROGRAM PRAKTISI MENGAJAR TAHUN 2024 DI SEKOLAH TINGGI ILMU ADMINISTRASI BANTEN Trisna Sonjaya; Ihin Solihin; Reni Tania; Nopi Andayani
NIAGARA Scientific Journal Vol 17 No 1 (2025): Vol.17 No 1, Juni 2025: Jurnah Ilmiah Niagara
Publisher : LPPM IKNUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55651/niagara.v17i1.224

Abstract

The Teaching Practitioner Program is part of the Merdeka Belajar Kampus Merdeka program of the Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia. The program is designed and managed jointly (collaboration) between Lecturers and Practitioners, so that students can obtain holistic learning that connects theory with field practice in order to master competencies, be better prepared to enter the world of work, and become future leaders in various career choices according to their respective interests and potentials. The purpose of the Evaluation of the Teaching Practitioner Program at the Banten College of Administrative Sciences with the CIPP Model has a rationale to ensure that higher education not only produces knowledgeable graduates, but also highly competent, relevant to industry demands and ready to contribute to the world of work. The ultimate goal of the teaching practitioner program, namely: 1) reducing the gap between the skills of college graduates and industry needs; 2) increasing the competitiveness of graduates in the global labor market; 3) building an adaptive and collaborative education ecosystem between the world of education and industry; and 4) providing students with direct insight into real challenges in the world of work and the latest emerging technologies. The results of the evaluation of the teaching practitioner program with the CIPP Evaluation Model, namely: (1) the results of the context evaluation show that program participants are able to understand the objectives of the teaching practitioner program with an assessment of 79% (very effective); (2) the results of the input evaluation show that the input aspect of the teaching practitioner program on the STIA Banten campus is assessed at 74% (very effective); (3) the results of the process evaluation show that the implementation dimension of the teaching practitioner program at STIA Banten is running at 71% (very effective); and (4) the results of the product evaluation show that the implications of the product are the fulfillment of the main performance indicator achievements (data indicators required in IKU 4: teaching practitioners on campus consist of data on educational history, certification, and work experience. and IKU Indicator 7: collaborative and participatory classes, related data attributes consist of courses and standards) at STIA Banten with an average indicator achievement of 76% (very effective).
Co-Authors Dede Qodrat Alwajir Elyana Thusyadiah Irmayanti Julizar Idris Jumanah Masayu Indah Meiliana Nofa Rahmadini Nopi Andayani Reni Tania Trisna Sonjaya Yudi Yudistira Yunengsih