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All Journal Folia Medica Indonesiana JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE
Iflan Naufal
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Computer Science & IT Health Professions Medicine & Pharmacology Other

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Survei Kepuasan Pasien di Rumah Sakit Pendidikan Universitas Syiah Kuala Rachmah Rachmah; Iflan Naufal; Nurlina Nurlina
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 9, No 1 (2023): April 2023
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v9i1.3196

Abstract

Kepuasan Pasien merupakan ukuran sejauh mana pasien puas terhadap layanan kesehatan yang diberikan oleh penyedia layanan kesehatan. Kepuasan Pasien merupakan salah satu indikator penting yang menentukan keberhasilan dari Rumah Sakit dalam memberikan layanan. Survei ini bertujuan untuk mengukur tingkat kepuasan pasien di RS Pendidikan Universitas Syiah Kuala. Jenis penelitian ini adalah deskriptif sederhana dengan menggunakan teknik sampling purposive dengan sampel sebanyak 94 Pasien yang mendapatkan pelayanan di RS Pendidikan Universitas Syiah Kuala. Kueisoner yang digunakan dalam penelitian ini adalah kuesioner kepuasan masyarakat dari Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Republik Indonesia. Hasil penelitian menunjukkan bahwa nilai Indeks Kepuasan Masyarakat (IKM) pelayanan publik di RS Pendidikan Universitas Syiah Kuala adalah 3.29 dengan nilai IKM adalah 82.24 dengan kategori kinerja sangat baik (mutu pelayanan A).Kata Kunci: Kepuasan, Pasien, Rumah SakitPatient satisfaction is a measure of the extent to which patients are satisfied with the health services provided by health service providers. Patient satisfaction is an important indicator that determines the success of a hospital in providing services. This survey aims to measure the level of patient satisfaction at the Syiah Kuala University Teaching Hospital. This type of research is simple descriptive using a purposive sampling technique with a sample of 94 patients who received services at the Syiah Kuala University Teaching Hospital. The questionnaire used in this research was a public satisfaction questionnaire from the Regulation of the Minister for Empowerment of State Apparatus and Bureaucratic Reform of the Republic of Indonesia. The research results show that the Community Satisfaction Index (IKM) value for public services at the Syiah Kuala University Teaching Hospital is 3.29 with the IKM value being 82.24 in the very good performance category (service quality A).Keywords: Satisfaction, Patients, Hospital
Prognostic Nutritional Index with Wound Complication After Laparotomy in Colorectal Cancer Patients at Dr. Zainoel Abidin General Hospital Banda Aceh Amirul Hadi; Muhammad Yusuf; Iflan Naufal; Muslim; Imam Hidayat
Folia Medica Indonesiana Vol. 60 No. 4 (2024): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/fmi.v60i4.62693

Abstract

Colorectal cancer patients generally undergo laparotomy as part of the management. The earliest complications of laparotomy are bleeding, surgical wound infection, and anastomotic dehiscence. Albumin-lymphocytes are indicators of nutritional status and inflammation combined in the Prognostic Nutritional Index (PNI). Evaluation of PNI related to the degree of post-laparotomy wounds in colorectal cancer has not been widely explained. Objective: to find out the correlation of PNI for laparotomy wound complications in colorectal cancer patients at Dr. Zainoel Abidin General Hospital Banda Aceh. Method: A cross-sectional study will assess the correlation of PNI to the degree of post-operative wounds with the South Hampton Wound Scale. PNI values were determined by albumin and lymphocytes. The subjects were colorectal cancer patients, aged 18 years and underwent laparotomy. The assessment was carried out on the 7th day after laparotomy. The Spearman test was performed to determine the correlation. Results: 30 colorectal cancer patients as samples, with an average age of 49.43 years old (±11.06), male (56.7%), moderately differentiated adenocarcinoma (46.7%), average albumin 3.08 (±0.47) and lymphocytes 13.93 (±8.22). After evaluation, we found that patients with normal PNI values ​​had South Hampton grade 1 (23.3%), while mild malnutrition was in grade 1 (6.7%) and 2 (6.7%), moderate malnutrition was in grade 3 (23.3%) and grade 4 (16.7%) and severe malnutrition were in grade 4 (16.7%) and grade 5 (13.3%). Conclusion: There was a very strong correlation between PNI and postoperative wound complications in colorectal cancer.
Co-Authors Amirul Hadi Jayawarsa, A.A. Ketut MUHAMMAD YUSUF Muslim Nurlina Nurlina Rachmah Rachmah