Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal International Journal of Economy, Education and Entrepreneurship (IJE3) International Journal Management and Economic (IJME)
Riri Oktarini
Pamulang University
Economics, Econometrics & Finance Education Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
THE INFLUENCE OF DISCIPLINE AND WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE AT THE OFFICE OF THE MINISTRY OF RELIGION, TANGERANG SELATAN Dewi Lestari; Santi Octaviyanti; Riri Oktarini
International Journal of Economy, Education and Entrepreneurship Vol. 3 No. 2 (2023): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v3i2.174

Abstract

This study aims to partially and simultaneously determine the effect of discipline and work environment on employee performance at the South Tangerang City Ministry of Religion Office. This study uses quantitative research methods and questionnaires as data collection tools. The sampling method utilized a saturated sampling approach, consisting of sixty-five individuals who worked at the Office of the Ministry of Religion of the City of South Tangerang. The data analysis technique used regression analysis, correlation coefficient analysis, coefficient of determination analysis, and hypothesis testing. The results of this study indicate that the variables of discipline and work environment partially affect the performance of employees at the Office of the Ministry of Religion of South Tangerang City. The variables of discipline and work environment impact employee performance at the South Tangerang City Ministry of Religion Office
STUDY OF EXCELLENT RECEPTIONIST SERVICE IN RECEIVING GUESTS AT THE MARKETING OFFICE OF PARADISE RESORT, CIPUTAT, SOUTH TANGERANG Riri Oktarini
International Journal Management and Economic Vol. 2 No. 3 (2023): September: International Journal Management and Economic
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijme.v2i3.976

Abstract

The purpose of this research is to find out the excellent service provided by the receptionist to guests or customers of the Marketing Office Paradise Resort Ciputat South Tangerang and to find out what problems the receptionist experiences when receiving guests or customers at the Marketing Office Paradise Resort Ciputat South Tangerang. Based on the data obtained, excellent service is essential in running a business, especially a goods or services business. One of the ways the Paradise Resort Marketing Office receptionist provides excellent service to guests is that they must be ready and responsive in any case to provide services for guest satisfaction. For example, they were helping to patiently provide more precise and detailed information regarding the products offered to guests. This can provide comfort to guests and additional value for the company in its services so that guests will feel comfortable with the services provided. Meanwhile, the problem the receptionist faces in receiving guests at the Marketing Office of Paradise Resort Ciputat, South Tangerang, is the lack of experience or flying hours obtained by the receptionist because the receptionist is still a fresh graduate, so she is still unable to handle the work that must be done if there are more than 2 ( two) work at the same time. The author suggests that companies carry out additional training or training regularly to increase receptionists' skills or abilities at work. This is very beneficial if the receptionist is equipped with additional skills. Their performance can be even better.
Co-Authors Dewi Lestari Santi Octaviyanti