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Muhammad Adhya Fadillah
Universitas Padjadjaran
Economics, Econometrics & Finance

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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI WAKTU PROSES PENGELUARAN BARANG RETUR DENGAN METODE FISHBONE DI GUDANG TRANSMART BUAHBATU BANDUNG Muhammad Adhya Fadillah; Nurillah Jamil Achmawati Novel; Bambang Irawan
Jurnal Bisnis dan Kewirausahaan Vol. 12 No. 4 (2023): Jurnal Bisnis dan Kewirausahaan
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/jbk.v12i4.4133

Abstract

This research was conducted with the purpose of analyzing the factors that influence the process of returning goods from the Transmart Buahbatu Bandung warehouse, in order to ensure smooth and efficient return processes. Therefore, this analysis can be used as an evaluation material during the return goods process. This study was conducted in the receiving division of Transmart Buahbatu Bandung, using a qualitative research approach, namely the fishbone analysis method, and employing data collection techniques such as observation, interviews, and documentation. The results of this study revealed that there are three factors that significantly affect the time it takes to process the return of goods from the warehouse, namely a shortage of human resources, disorganized storage, and inadequate facilities
Co-Authors Bambang Irawan Nurillah Jamil Achmawati Novel