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Exploring Hospital Supply Chain Partnership Factors and Its Impact on Overall Supply Chain Performance Marla Setiawati; Aiko Pasaribu; David Prasetya Halim; Juan Darmawan
Petra International Journal of Business Studies Vol. 6 No. 2 (2023): DECEMBER 2023
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/petraijbs.6.2.213-225

Abstract

Hospitals function as complex businesses with intricate supply chain networks involving collaboration among various entities to efficiently deliver information, goods, and services to end customers. This study investigates the causal relationships between hospitals, suppliers, and government entities within the supply chain network. Employing system thinking, system dynamics, and causal-loop diagrams, it assesses how coordination, collaboration, and integration impact hospital supply chain performance. The findings reveal that high coordination and collaboration among suppliers, hospitals, and government entities positively influences supply chain performance. The study identifies key factors contributing to effective partnerships, such as information sharing, trust levels, supplier quality standards, inventory capabilities, flexibility, pricing strategies, and IT integration. Additionally, the research considers hospitals' dynamic capabilities, key performance results, patient outcomes, government healthcare spending, regulations, and economic indicators. Managerial implications emphasize the importance of strong partnerships to enhance overall supply chain performance, potentially improving patient outcomes and healthcare service quality. While acknowledging limitations, the study suggests future research avenues, including exploring the impact of other stakeholders and specific factors on hospital supply chain management.
Analysis of The Influence of Supplier and Government Partnerships on Hospital Supply Chain Performance Aiko Pasaribu; Roland Y. H. Silitonga; Marla Setiawati
Petra International Journal of Business Studies Vol. 7 No. 1 (2024): JUNE 2024
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/petraijbs.7.1.99-112

Abstract

Indonesia's healthcare industry has expanded rapidly alongside population growth to 278 million by 2023, driving a notable increase in healthcare expenditure. Hospitals form the backbone of healthcare provision, Within the complex landscape of the healthcare industry, the hospital supply chain (HSC) is crucial for ensuring the timely delivery of medical resources. Partnerships may play a crucial role in improving an HSC’s overall performance. This study employs System Dynamics modeling to analyze the impact of supplier and government partnerships on HSC performance. The study extends the existing literature by incorporating both CLD and SFD methodologies to provide a more comprehensive analysis of the factors and intricacies within hospital supply chain partnerships. The findings indicate that high trust, IT integration, and hospital dynamic capabilities improve hospital supply chain performance through better information sharing and integration. Hospital demand significantly influences government regulations and control, further affecting performance. Theoretically, this study advances how dynamic interactions and feedback loops between multiple stakeholders within the HSC can be effectively modeled to gain insight and enhance healthcare supply chains.