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Implementasi Manajemen Arsip dalam Peningkatan Kualitas Pelayanan Tata Usaha Umi Kalsum; Ramdanil Mubarok; Ismail Rahmat
BEduManagers Journal : Borneo Educational Management and Research Journal Vol. 7 No. 1 (2026): BEduManagers Journal : Borneo Educational Management and Research Journal
Publisher : Manajemen Pendidikan Program Doktor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/bedu.v7i1.6840

Abstract

This study aims to analyze the implementation of records management, its impact on improving the quality of administrative services, and the problems and solutions of archive management at SMK Islam Nurul Hikmah Sangatta. This study employed a descriptive qualitative approach. Data were collected through observation, interviews, and documentation involving the principal and administrative staff and were analyzed using the Miles and Huberman model, including data condensation, data display, and conclusion drawing, with data validity tested through source and technique triangulation. The findings indicate that records management has been implemented through systematic recording, classification, and storage of archives, although it is still managed manually and has not been supported by digitalization. The implementation has positively contributed to the improvement of administrative service quality, particularly in terms of speed, efficiency, and accessibility of information. However, several obstacles remain, including limited facilities, the absence of digital systems and data backup, and the lack of written guidelines. Therefore, strengthening a standardized digital-based records management system is necessary to improve the quality of administrative services effectively and sustainably.
Strategi Pemasaran Perpustakaan Sekolah dalam Membangun Citra Positif Lembaga Pendidikan di SMP BP Daarussholah Sangatta Selatan Juliana; Ramdanil Mubarok; Ismail Rahmat
BEduManagers Journal : Borneo Educational Management and Research Journal Vol. 7 No. 1 (2026): BEduManagers Journal : Borneo Educational Management and Research Journal
Publisher : Manajemen Pendidikan Program Doktor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/bedu.v7i1.6865

Abstract

This study aims to analyze the marketing strategy of the school library in building a positive image of educational institutions and to identify its supporting and inhibiting factors at SMP BP Daarussholah Sangatta Selatan. This research employed a descriptive qualitative approach. Data were collected through interviews, observations, and documentation involving the Head of Library and the Vice Principal for Curriculum. Data analysis used the interactive model of Miles, Huberman, and Saldana, including data condensation, data display, and conclusion drawing. The findings indicate that the library marketing strategy was implemented through the Literacy Friday program, integration with learning activities, student motivation, and reward systems. Supporting factors include school policies, BOS funding, literacy programs, external cooperation, and positive student responses. Meanwhile, inhibiting factors consist of limited facilities and infrastructure, inadequate book collections, low reading interest influenced by technology, and budget constraints. The strategy has contributed positively to the school's image but still requires a more systematic and integrated development.