Claim Missing Document
Check
Articles

Found 2 Documents
Search

PEMANFAATAN BOT UNTUK OTOMATISASI LAYANAN HELPDESK AKADEMIK MAHASISWA Hanna Hilyati Aulia; Rahmah Ningsih; Ayyesha Dara Fayola; Dede Mercy Rolando
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 1 No 02 (2023): APRIL 2023
Publisher : Media Inovasi Pendidikan dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

IAIN Metro as an educational institution is also required to be able to improve community service performance. Online helpdesk services have developed for service satisfaction and digitization of the bureaucracy. However, from this rapid development, new problems emerged, namely admin limitations, service time in handling and the absence of an online service system structure. This service aims to improve service quality through the use of telegram bots as a forum for message automation and an integrated service system. The method used is ADDIE (analysis, design, development, implementation and evaluation). This activity is able to increase the integrity zone of IAIN Metro in terms of public services with the automation of the student academic helpdesk service system. Based on the evaluation results, this academic helpdesk service bot can increase student satisfaction in terms of response speed, ease of use, interaction quality and interaction quality with a good score.
Edukasi Ilmu Faraid Dalam Upaya Menyelesaikan Masalah Warisan Pada Masyarakat Kota Metro Arif Budiman; Taufid Hidayat Nazar; Rahmah Ningsih; Muhammad Fauzhan ‘Azima
Journal of Humanity Dedication Vol 1 No 1 (2023): Journal of Humanity Dedication
Publisher : Institut Agama Islam Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55062//JABDIMAS.2023.v1i1/150/5

Abstract

Faraid science is a part of knowledge about religion that has not received attention in society. This educational activity is expected to be able to provide an understanding of the basic concept of conflict-prone inheritance distribution in society. The partners assisting this educational activity are the people of Metro City who are actively participating in the Payungi Entrepreneurial Islamic Boarding School program. This community is a representation of the people of Metro City who have been equipped with the basics of religious knowledge. The method of implementing community service uses lecture and practical methods. After the delivery of the basic material of Faraidh Science, a post test was carried out and an evaluation was made of the participants' understanding. The result of this service activity is that the people of Metro City can understand the basic concepts of Faraidh Science and laws related to Islamic inheritance. In addition, the people of Metro City are able to map heirs and determine the share of inheritance within the family and are able to apply the technical division of inheritance internally.