Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal JURNAL RISET BISNIS DAN MANAJEMEN
sekin, wayan
Universitas Sam Ratulangi
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Kualitas Layanan Berdasarkan Persepsi Wajib Pajak Pada Kantor Pelayanan Pajak Pratama Manado sekin, wayan
JURNAL RISET BISNIS DAN MANAJEMEN Vol 6, No 1 (2018): JRBM Vol 6 No 1 tahun 2018
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Gap analysis shows that the gap with the lowest value on the assurance dimension, then following by realibility and emphaty. overall as ingle measure of service quality or serqual gap from the Manado pratama tax office, based on  respondent perception is positive number.Keywords: servqual, service quality, realiability, emphaty
Co-Authors