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Manajemen Risiko Metode Pembayaran Cash on Delivery Shopee E-Commerce Maryam Batubara; Abdurrozzaq Ismail; Luthfiah Nazmi
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 1 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i1.21740

Abstract

Abstract Cash On Delivery is one of the payment methods provided to customers by online marketplace companies. However, various problems emerged along with the incessant promotion of shopping using the Cash On Delivery payment method. This research was conducted using a descriptive method with a qualitative approach based on data sources from literature studies and observations. The aim of this research is to provide an overview of the risks regarding the Cash On Delivery payment method from the online seller's side and analyze Shopee's policy on handling risks related to the Cash On Delivery payment method. The research results show that the factors behind unilateral cancellation of transactions result in loss of energy, risk of financial loss, risk of loss of time and risk of decreased store performance. Shopee has implemented several policies aimed at minimizing risk, but Shopee must be able to make the pay on delivery feature even better. Considering that unilateral cancellations from customers are very detrimental to the seller. Keywords: Cash On Delivery, Risk Management, Payment Methods
ANALYSIS OF THE IMPACT OF ONLINE LOANS ON USERS FROM AN ISLAMIC ECONOMIC PERSPECTIVE IN MEDAN CITY Luthfiah Nazmi; Maryam Batubara; Nur Ahmadi Bi Rahmani
International Journal of Cultural and Social Science Vol. 6 No. 4 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i4.1225

Abstract

This study examines the phenomenon of the growing use of online loans in Medan City within the context of the digital economy, viewed from the perspective of Islamic economics. The rapid expansion of application-based lending services has generated various social and economic impacts, particularly in fostering consumerist behavior and creating discrepancies with Islamic financial principles. The objectives of this research are: (1) to identify the factors that drive people to use online loans, (2) to analyze the economic and social effects arising from their use, and (3) to evaluate the conformity of online lending practices with the principles of Islamic economics. This research employs a qualitative descriptive approach, with data collected through in-depth interviews, non-participant observations, and documentation involving 6-10 users of online lending services in Medan City. Data analysis was conducted inductively by interpreting the meanings and experiences of users in light of maq??id al-syari’ah principles. The results reveal that easy access, fast processes, and urgent financial needs are the main factors encouraging people to use online loans. However, high interest rates, late payment penalties, and unethical debt collection methods have caused significant economic and social pressures. From the perspective of Islamic economics, such practices contain elements of riba (usury), gharar (uncertainty), and zulm (injustice), which contradict the Islamic values of fairness, balance, and blessing. This study contributes empirically to strengthening Islamic financial literacy and encourages the development of fintech regulations that align with Islamic ethical values.