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Analysis of Employee Competency at The Education Service of The Sumedang District Komala Sirotul Zannah; Wawan Gunawan; Rd. Dewi Puspasari
Journal of Bussines Management Basic Vol 4 No 1 (2022): Journal of Bussines Management Basic
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

Human Resource Management is defined as the science and art of regulating the relationship and role of the workforce so that they can effectively and efficiently use human abilities in order to achieve the goals of each company or agency. Based on the results of observations at the Education Office of Sumedang Regency, it shows that the competence of employees is not fully good. So it is necessary to improve the competence of employees in order to achieve organizational goals. The purpose of this study is to determine the competence of employees at the Education Office of Sumedang Regency and to find out efforts to improve employee competence at the Education Office of Sumedang Regency. The method used is qualitative research methods, using data collection techniques through interviews, observation and documentation, triangulation and the techniques that researchers use in the methodology chapter. To be able to obtain information through this technique, the researchers determined a sample or informant as many as four people including the Head of the Program Sub Division, Head of the General Assets and Personnel Sub Division, General Sub Division Staff, Program Sub Division Staff. With these four informants. Then Based on the results of research through several techniques can be obtained information that researchers have done that the competence of employees is good based on the dimensions of Knowledge, Expertise and Attitude. However, it is necessary to improve the competence of employees at the Sumedang Regency Education Office. Efforts are being made to improve employee competence in the dimensions of expertise with indicators of personal, intrapersonal and communication skills to employees, the provision of rewards and funishmen, where employees can work well considering that if employee performance is appreciated, through the provision of rewards, for employees who excel then competence or work skills also affect the improvement of good performance. It is hoped that the leadership will always try to supervise the work of employees where this will affect the level of competence in the field of employee work expertise.
The Product Mix Analysis at Eilaji Coffee Sumedang Wawan Gunawan; Nadia Mutmainah
SINTESA Vol. 13 No. 2 (2022): SINTESA
Publisher : SINTESA

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Abstract

Stimulated by the development of middle-class society and the changes of people's lifestyle, the performance of the coffee industry in domestic area, especially in Sumedang, has significantly increased. Eilaji Coffee Sumedang is a coffee shop that located at Budi Asih street, number 2 (side to the Sumedang Prison). Because of that, to win the competition competitively, Eilaji Coffee Sumedang needs to develop and improve their products through the Product Mix. This study purposed to determine the Product Mix Analysis at Eilaji Coffee Sumedang. This study used the Qualitative Research Method, how to collect the data is by doing the observation, interview and documentation. The Products Mix contained at Eilaji Coffee Sumedang are the Width Level of Product Mix, the Length Level of Product Mix, the Depth Level of Product Mix and the Product Mix Consistency. Eilaji Coffee Sumedang consistently processed their various coffee drinks with the exclusive and unique taste in each their coffee products by using the product mix system in order to get the well-received by their consumers.