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Wulan Ariani Damayanti
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Analisis Disiplin Kerja Terhadap Turn Over Karyawan Bagian Produksi Pada PT.Tomo Food Industri Sumedang Wulan Ariani Damayanti
Journal of Bussines Management Basic Vol 5 No 1 (2023): Journal of bussines management
Publisher : Universitas Sebelas April, Fakultas Ekonomi dan Bisnis

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Abstract

The problem that occurs at PT.Tomo Food Industri Sumedang is employee turnover which is still high every year, allegedly one of them is caused by employees who are less disciplined. This study aims to determine ; (1) Work discipline of employees in the production division of PT. Tomo Food Industri Sumedang; (2) Turn over of employees in the production division of PT.Tomo Food Industri Sumedang; and (3) is there a significant effect of work discipline on the turnover of production employees at PT. Tomo Food Industri Sumedang. This research is a quantitative research, using primary and secondary data sources and using a questionnaire to determine the data. The population in this study were all employees of the production division at PT.Tomo Food Industri Sumedang, with a total of 50 people. The data of this study used simple regression analysis, correlation test, coefficient of determination and hypothesis testing. The results of this study indicate that work discipline is 1,620 (good enough) with an average of 64.80%, employee turnover is 1,585 (good enough) with anaverage of 63%. Furthermore, the magnitude of the relationship between work discipline and turnover of production employees at PT. Tomo Food Industri Sumedang is 0.875, and the magnitude of the influence of work discipline on employee turnover in the production division of PT. Tomo Food Industri Sumedang is 76.6% and there are 23% other factors. . The results of the calculation of the hypothesis test, it turns out that tcount (12.52) or ttable (1.67722), it can be said that there is a positive influence between work discipline on employee turnover in the production division at PT.Tomo Food, Sumedang industry, which is acceptable. In carrying out work activities, employees who come to work and go home on time, do all their work well, can comply with all company regulations and also applicable social norms can reflect employee comfort which also prevents employees' desire to leave the company.
PENGARUH KUALITAS PELAYANAN TERHADAP REPURCHASE INTENTION PADA E - COMMERCE Risa Ratna Gumilang; Wulan Ariani Damayanti
EKBIS (Ekonomi & Bisnis) Vol 12 No 1 (2024): Juni 2024
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/ekbis.v12i1.1568

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan terhadap niat pembelian ulang (repurchase intention) pada e-commerce. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang melibatkan 220 responden yang aktif berbelanja di e-commerce dalam enam bulan terakhir. Instrumen pengumpulan data berupa kuesioner yang telah diuji hassil validitas dan reabilitasnya. Hasil analisis regresi linier sederhana menunjukkan bahwa semua dimensi kualitas pelayanan memiliki pengaruh positif dan signifikan terhadap repurchase intention dan sebesar 63% kualitas pelayanan berpengaruh terhadap repurchase intention pada e-commerce.Peningkatan kualitas pelayanan tidak hanya dapat menarik pelanggan baru tetapi juga sangat penting untuk mempertahankan pelanggan yang sudah ada, yang pada akhirnya dapat meningkatkan kinerja bisnis secara keseluruhan. Kata Kunci : Kualitas Pelayanan, Repurchase Intention, E-commerce
Co-Authors Ratna Gumilang, Risa