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The Role Of Business Ethics In Increasing Profit At PD. Surya Medal Sumedang Megah Dewi Anggini; Jaja Jaja
SINTESA Vol. 14 No. 1 (2023): Sintesa
Publisher : SINTESA

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Abstract

The research focus contains the role of business ethics in increasing profits at PD. Surya Medal Sumedang. The purpose of this research is to find out how the application of business ethics and to find out how the role of business ethics in increasing profits in PD. Surya Medal Sumedang. This research is motivated by the important role of business ethics in increasing company profits. Not only seen from the achievement of profits, but also seen from the role of business ethics during the company's activities. Which is an important foundation for the company to continue to grow and be able to face competitors. With the implementation of business ethics, which is seen from business ethics according to economics and business ethics according to special regulations that apply. The method used in the research is descriptive qualitative with two variables, namely business ethics and increasing profits. Data collection techniques used are observations, interviews, documentation, and triangulation. Using data analysis Miles and Huberman (1984) namely data reduction, data display and conclusion drawing. As for the results and discussion, namely business ethics according to economics, the company has run it well, so the company can maintain its service quality, product quality to get a good image from many parties. And business ethics according to the special regulations that apply greatly affect the existence of the company if it complies with all the rules that have been previously agreed upon. The achievement of an increase in profits felt by the company, this is realized through the implementation of business ethics which is the main guideline or it can be said as the foundation for the business to be able to maintain its image, existence, product development, and reach a wider distribution system to various regions in Indonesia.
ANALYSIS OF PURCHASING DECISIONS ON THE SHOPEE MARKETPLACE: A STUDY OF THE PEOPLE OF SUMEDANG CITY Nurfauzia, Fadila; Megah Dewi Anggini; R.M Esa Febriansyah
Journal Of Resource Management, Economics And Business Vol. 5 No. 1 (2026): Journal Of Resource Management, Economics And Business (REMICS)
Publisher : PT. Berkah Digital Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58468/remics.v5i1.218

Abstract

Purpose: This study aims to analyze the purchasing decision behavior of the people of Sumedang City on the Shopee marketplace and identify the key factors influencing these decisions, including ease of use, promotions, consumer reviews, trust, product quality, and payment methods. The findings are expected to provide insights into consumer behavior and support the development of effective digital marketing strategies. Research Methodology: This study employed a qualitative research design with a descriptive approach to explore purchasing decision behavior among the people of Sumedang City on the Shopee marketplace. The research was conducted in Sumedang City, where online marketplace usage is relatively high. Data were collected from primary and secondary sources. Primary data were obtained through in-depth, semi-structured interviews with selected informants who had prior experience shopping on Shopee, while secondary data were gathered from academic literature, journals, and relevant reports related to consumer behavior and e-commerce. ensure data validity, triangulation of sources and methods was applied, along with member checking. Ethical considerations were maintained throughout the research by ensuring voluntary participation, informed consent, and confidentiality of informants’ identities. Results: The findings indicate that purchasing decisions among the people of Sumedang City on Shopee are influenced by product confidence, purchasing habits, recommendations from others, and the tendency to make repeat purchases. Overall, the people of Sumedang City have positive shopping experiences on Shopee, as the platform is considered practical, efficient, and offers various promotional benefits. However, some challenges remain, such as delivery delays and discrepancies between product descriptions and actual products received. This study is expected to contribute to the development of digital marketing strategies and serve as a reference for local business actors in optimizing the use of marketplaces. Limitations: This study is limited by its qualitative approach and the relatively small number of informants, which may restrict the generalizability of the findings beyond the context of Sumedang City. In addition, the research focuses on a single marketplace platform (Shopee), so consumer behavior on other e-commerce platforms may differ. Contribution: This study contributes to marketing management, consumer behavior, and digital commerce by providing insights into purchasing decisions in a local Indonesian context. The findings are useful for e-commerce platforms, online sellers, and researchers in developing and studying digital marketing strategies and online consumer behavior. Keywords: purchasing decision, marketplace, Shopee, consumer behavior, Sumedang City