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All Journal Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Technomedia Journal
Kodrat Mahatma
Universitas Indonesia
Computer Science & IT Engineering Languange, Linguistic, Communication & Media

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Scrum Maturity Level Evaluation and Improvement Recommendation: Case Study on ABC Application Alcredo Simanjuntak; Eko K. Budiardjo; Kodrat Mahatma
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 7 No 5 (2023): October 2023
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29207/resti.v7i5.5134

Abstract

Bank XYZ, one of the digital banking in Indonesia, has a digital product ABC for customers to complete online banking transactions. Bank XYZ uses Scrum as the methodology to develop ABC. Several problems were found in the process related to the delay in the release process. The achievement of sprint goals from May to December 2021 is only 6%. This fact allegedly caused some frequent release delays. To resolve the root causes, mixed-method research was conducted to provide recommendations for improving the implementation of Scrum. The Scrum Maturity Model questionnaires were distributed to several Scrum teams, followed by interviews with several roles that were used to validate the results. The key process area rating formula of the Agile maturity model was used to decide the maturity level. After the maturity level result was obtained, recommendation practices were generated from the not well-implemented practice. This case-based research shows that Bank XYZ reached maturity level 2 for ABC development. Bank XYZ has implemented 78 out of 79 practices, however, 28 practices need improvement and one practice needs to be applied. Objectives of maturity levels group recommendation practices. The combination of Scrum best practices and empirical practices from previous research generated those practices. This research was intended to give general recommendations on how to improve Scrum implementation and on how to resolve release time problems by enhancing Scrum in Bank XYZ empirically.
Peningkatan Kematangan Manajemen Proyek menggunakan Kerangka Kerja KPMMM: Studi Kasus Perusahaan Konsultan Teknologi Informasi PQR 'ilma Insyifani, Izza; Raharjo, Teguh; K. Budiardjo, Eko; Mahatma, Kodrat
Technomedia Journal Vol 8 No 1 Special Issues (2023): Special Issue: Teknologi dan Kepemimpinan Penggerak Perubahan Masa
Publisher : Pandawan Incorporation, Alphabet Incubator Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/tmj.v8i1SP.2005

Abstract

An information technology solution company, PQR, runs project-based businesses managed by Program Management Office (PMO) department. PQR project completion implementation hasn't met 95% timeliness target, PMO noted 12 out of 14 projects in 2019-2021 were finished late. To minimize potential business losses, companies need to improve project management implementation, starting with PMO project management maturity analysis. Based on its maturity, recommendations for project management implementation improvement can be formulated in directed manner. This study measures the project management maturity level using Kerzner Project Management Maturity Model (KPMMM), which refers to Project Management Body of Knowledge (PMBOK). Maturity analysis performed quantitatively using KPMMM questionnaire, and improvement recommendations were compiled qualitatively using maturity analysis result mapping to PMBOK theory. Result stated that PQR was at maturity level one, Common Language, out of five levels. Recommended improvement is applying principles of PMBOK process through each phase of project management related to KPMMM knowledge category. In addition, training is also recommended for PMO PQR project managers regarding achieving level one criteria that are below target. By implementing these recommendations, PQR hopes to improve the performance of its PMO and thus increase the maturity of its project management in the future.
Co-Authors 'ilma Insyifani, Izza Alcredo Simanjuntak Eko K. Budiardjo K. Budiardjo, Eko Raharjo, Teguh