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All Journal Dinasti International Journal of Education Management and Social Science jurnal syntax admiration COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Tana Mana
Purwadhi Purwadhi
Universitas Adhirajasa Reswara Sanjaya, Indonesia
Aerospace Engineering Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences

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Kepuasan Pasien Terhadap Pelayanan Kesehatan Metode Importance Perfomance Analysis (IPA) RSU Kartini - Lampung Belinda Layrenshia; Candra Gumilar; Dionysius Beni Nugroho; M. Alfi Maulidi; Syafii Syafii; Junlianty Liambana; Anggraeni Noor Azahra; Inggrid Since Yuliana Frans; Purwadhi Purwadhi; Mira Veranita
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 3 (2024): COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i3.1368

Abstract

Pelayanan kesehatan yang memuaskan semakin diakui karena pentingnya kesehatan bagi masyarakat. Pelayanan kesehatan berusaha untuk membuat pelanggan puas dengan memberikan layanan yang efektif dan efisien. Dengan menggunakan metode Importance Performance Analysis (IPA), penelitian ini menganalisis kepuasan pasien di RSU Kartini Lampung. Kinerja dan kepentingan pelayanan diukur dari 20 responden yang dibagi dalam dua kelompok usia: yang di bawah 45 tahun dan yang di atas 45 tahun. Hasil analisis menunjukkan bahwa untuk responden di bawah 45 tahun, rata-rata nilai kinerja (X) sebesar 4,2 dan kepentingan (Y) sebesar 4,5, dan untuk responden di atas 45 tahun, rata-rata nilai kinerja (X) sebesar 4,2 dan kepentingan (Y) sebesar 4,4. Ada gap -0,3 dan -0,2 antara kinerja dan kepentingan. Menurut analisis IPA, responden di bawah usia 45 tahun memerlukan kamar yang bersih, nyaman, dan menarik, tetapi mereka di atas usia 45 tahun menganggap sudah baik dan harus mempertahankannya. Hasil ini menunjukkan bahwa untuk meningkatkan kepuasan pasien secara keseluruhan, kualitas pelayanan harus disesuaikan dengan persepsi dan kebutuhan pasien dari berbagai kelompok umur
Pengembangan Sumber Daya Manusia pada Produktivitas Kerja di Puskesmas Puspita Deasy Rahmadiany; Deo Apringga Ayu Nanta; Purwadhi Purwadhi
Jurnal Syntax Admiration Vol. 5 No. 11 (2024): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v5i11.1531

Abstract

All individuals who operate actively and professionally in the health sector are considered health human resources, regardless of whether they have earned formal health education or not. The purpose of this study is to ascertain the Health Center's HR management implementation strategy. This study employed a descriptive qualitative methodology. Purposive sampling, nonprobability sampling, or a sampling strategy based on particular criteria were used to choose the study participants. Documentation, interviews, and observation are some of the data collection techniques. The study's findings show that the HR development management communication components and the recommendations for the Health Center HR development policy have been successfully applied. Even with the improvement in quality, there are still a number of barriers preventing resources from being used efficiently.
Analysis of The Readiness of Electronic Medical Record Implementation Using DOQ-IT at Rsud Class D Pratama Sendawar Venny Debora Yolanda; Purwadhi Purwadhi; Mira Veranita
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i2.3557

Abstract

This study aims to evaluate the readiness of Class D Primary Hospital Sendawar in implementing Electronic Medical Records (EMR) using DOQ-IT, focusing on four aspects: human resources (HR), organizational work culture, governance and leadership, and technology infrastructure. The method used was qualitative through in-depth interviews with health workers and hospital staff, and thematic analysis. The results showed that HR had a positive understanding of the benefits of EMR, but lacked information technology skills and adequate training. Organizational work culture supports the implementation of EMR, but needs strengthening in the formation of special teams and policy development. Management support for EMR is strong, but a clear strategy for internal coordination is needed. Technology infrastructure is currently inadequate, with problems in hardware, software and internet networks. The research conclusions emphasize the need for increased HR training, policy development, and infrastructure improvements. RSUD Kelas D Pratama Sendawar is advised to adopt a comprehensive approach to managing change to facilitate an effective transition to the EMR system.
The Efficiency-Based Drug Supply Strategy at Mardi Waluyo Hospital, Metro Lampung Irene Sekarjati; Purwadhi Purwadhi; Kahar Mulyani
International Journal on Advanced Science, Education, and Religion Vol 8 No 1 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i1.1028

Abstract

The Drug inventory management in hospitals is a crucial aspect of operational efficiency and healthcare service delivery. Ineffective inventory management can lead to waste, stock shortages, and financial losses for hospitals. This study aims to analyze managerial strategies in drug inventory management at Mardi Waluyo Metro Lampung Hospital to enhance the efficiency and effectiveness of drug distribution and utilization. The research employs a qualitative approach with in-depth interview techniques involving the head of the pharmacy installation and pharmaceutical logistics procurement staff. The analysis covers the processes of drug selection, demand planning, procurement, receipt, storage, distribution, disposal, and adjustment. The findings indicate several challenges in drug inventory management, including discrepancies between stock data and physical stock, a high number of expired drugs, and a lack of control systems for drug usage across hospital service units. To address these issues, this study recommends implementing a technology-based management system to improve stock recording accuracy, enforcing strict First In First Out (FIFO) and First Expired First Out (FEFO) methods, and optimizing policies for the disposal of unused drugs. The implementation of these strategies is expected to enhance hospital operational efficiency and reduce potential waste in drug inventory management
Co-Authors Anggraeni Noor Azahra Belinda Layrenshia Candra Gumilar Deo Apringga Ayu Nanta Dionysius Beni Nugroho Inggrid Since Yuliana Frans Irene Sekarjati Junlianty Liambana Kahar Mulyani M. Alfi Maulidi Puspita Deasy Rahmadiany Syafii Syafii Venny Debora Yolanda Veranita, Mira