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All Journal Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi (JEBIMAN) Jurnal Sosiologi Pendidikan dan Pendidikan IPS (SOSPENDIS)
Akhmad Aflaha
Institut Pesantren Babakan (IPEBA) Cirebon, Indonesia
Economics, Econometrics & Finance

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MANAJEMEN STRATEGI PELAYANAN PRIMA PERBANKAN SYARIAH DALAM MENINGKATKAN NASABAH BSI Carnendi Haryono; Akhmad Aflaha
JEBIMAN : Jurnal Ekonomi, Bisnis, Managemen dan Akuntansi Vol. 2 No. 1 (2024): JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi
Publisher : CV. ADIBA AISHA AMIRA

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Abstract

Increasingly, competition between banks is getting tighter. For this reason, of course banks must have a strategy so as not to lose their customers. One method that can be used is in terms of service, so the best service must be continuously sought so that the bank does not lose customers. The aim of the research is to find out what the excellent service strategy is in increasing the number of customers at Bank BSI KC Arjawinangun and also to find out what the obstacles are in the excellent service strategy in increasing the number of customers at Bank BSI KC Arjawinangun. The research method used is field research, with a qualitative approach. The subject of this research is Bank BSI KC Arjawinangun, the object of this research is the excellent service strategy in increasing the number of customers. The data collection techniques used were interview observation and document study. The research results show that (1) The excellent service strategy implemented by Bank BSI KC Arjawinangun is by providing the best service to customers, (2) there is training for Bank BSI KC Arjawinangun employees so that these employees already know how to serve customers well, (3) and apart from that, BSI KC Arjawinangun bank also carries out a strategy of offering products to customers that suit customer needs. The obstacles are: (1) Lack of public understanding about sharia banking which assumes that sharia banks are the same as conventional banks, (2) The presence of other banks that also use excellent service strategies, and (3) Experiencing offline networks and a lack of customer understanding
Desain Media Dadu Misteri untuk Meningkatkan Kemampuan Pemahaman Konsep IPS Subtema Manusia dan LingkunganPada Siswa Kelas V SDN Bima Kota Cirebon Tahun Pelajaran 2022/2023 Agnes Wijayanti; Akhmad Aflaha
SOSPENDIS : Sosiologi Pendidikan dan Pendidikan IPS Vol. 2 No. 1 (2024): Jurnal Sosiologi Pendidikan dan Pendidikan IPS (SOSPENDIS)
Publisher : CV. ADIBA AISHA AMIRA

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This study aims to determine the increase in understanding of learning concepts in students with a media design approach in the form of games, as well as identify these games in increasing the ability and understanding of social studies material learning in elementary schools. This study uses the Research and Development (RnD) method. Data collection uses participant observation techniques, documentation studies, and in-depth interviews. Informants consisted of school principals, teachers, school committee, students and student guardians with a sampling technique consisting of school principals and teachers, student guardians. The data were analyzed using interpretive description techniques. The results of the research (1) make communication and interaction between teachers and students effective in the teaching and learning process. (2) to increase students' understanding of learning concepts, it is necessary to do learning with a mystery dice media design approach in the form of a game, which can be used as a source of social studies material learning and understanding of the history of the proclamation of Indonesian independence. The suggestions and recommendations of the researchers are that the mystery dice game can be used as a game-based learning resource in social studies material for grade 5 elementary schools.
Co-Authors Agnes Wijayanti Carnendi Haryono