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All Journal Journal OF Poltica Governo CARONG: Jurnal Pendidikan, Sosial dan Humaniora Journal of Poltica Governo
Nahara Merlita
Universitas Bina Bangsa
Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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PUBLIC RELATIONS ACTIVITIES AS A MANAGEMENT FUNCTION IN DECISION MAKING IN THE BUREAU OF PUBLIC RELATIONS AND PROTOCOL REGIONAL SECRETARIAT OF BANTEN PROVINCE Ipat Ramadani; Eli Apud Saepudin; Shifa Fadilah; Rossa Amelia Putri; Nahara Merlita; Ratu Al Viola Gunawan
Journal of Politica Governo Vol. 1 No. 2 (2024): Politica Governo-April
Publisher : Pt. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/rwdexv60

Abstract

The Public Relations and Protocol Bureau is an important unit in an organization that has a strategic role in supporting organizational performance. This research aims to analyze the strategic role of the Public Relations and Protocol Bureau. This research uses a case study method by collecting data through interviews, observation, and documentation. The results showed that the Public Relations and Protocol Bureau has an important role in supporting organizational performance through: Building and maintaining good relationships with internal and external publics. Disseminating information and publications about the organization Managing the organization's image and reputation Handling communication crises Planning and organizing official organizational events Welcoming and accompanying VIP guests Organizing procedures and protocol in official events Providing services and hospitality to guests. Decision-making is an important process in management that determines the direction and success of the organization. The success of decision-making is greatly influenced by the effective application of management functions.
PUBLIC RELATIONS ACTIVITIES AS A MANAGEMENT FUNCTION IN DECISION MAKING IN THE BUREAU OF PUBLIC RELATIONS AND PROTOCOL REGIONAL SECRETARIAT OF BANTEN PROVINCE Ipat Ramadani; Eli Apud Saepudin; Shifa Fadilah; Rossa Amelia Putri; Nahara Merlita; Ratu Al Viola Gunawan
Journal of Politica Governo Vol. 1 No. 2 (2024): Politica Governo-April
Publisher : Pt. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/rwdexv60

Abstract

The Public Relations and Protocol Bureau is an important unit in an organization that has a strategic role in supporting organizational performance. This research aims to analyze the strategic role of the Public Relations and Protocol Bureau. This research uses a case study method by collecting data through interviews, observation, and documentation. The results showed that the Public Relations and Protocol Bureau has an important role in supporting organizational performance through: Building and maintaining good relationships with internal and external publics. Disseminating information and publications about the organization Managing the organization's image and reputation Handling communication crises Planning and organizing official organizational events Welcoming and accompanying VIP guests Organizing procedures and protocol in official events Providing services and hospitality to guests. Decision-making is an important process in management that determines the direction and success of the organization. The success of decision-making is greatly influenced by the effective application of management functions.
Implementasi Kebijakan Sistem Pengelolaan Arsip Berdasarkan Peraturan Daerah Provinsi Banten Nomor 4 Tahun 2014 Tentang Penyelenggaraan Kearsipan Pada Dinas Perhubungan Provinsi Banten Nahara Merlita; Rizki Amilia; Try Adhi Bangsawan
CARONG: Jurnal Pendidikan, Sosial dan Humaniora Vol. 3 No. 3 (2026): Juli-September, Isu dan Tantangan Kontemporer dalam Pendidikan, Ilmu Sosial, da
Publisher : Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/s3ykm211

Abstract

The implementation of records management system policies is crucial for maintaining administrative order, ensuring information availability, and upholding accountability in government operations. This study aims to analyze the implementation of records management policies—based on Banten Province Regional Regulation Number 4 of 2014 concerning Records Management—within the Banten Province Transportation Agency. A qualitative descriptive approach was employed, utilizing George C. Edward III’s policy implementation theory, which encompasses communication, resources, disposition, and bureaucratic structure. Six informants were selected purposively based on their involvement in records management, comprising the Agency Head, section heads, division heads, sub-division heads, staff members, and members of the public. Data were collected through interviews, observation, and document analysis. The results indicate that regarding communication, policy dissemination was carried out through internal directives and coordination, yet understanding of records management procedures was not yet uniform across the board. In terms of resources, records management faced limitations regarding staff competence, storage facilities, and digitalization support. The disposition dimension revealed a commitment among implementers, while the bureaucratic structure included a clear division of tasks, although operational execution required procedural strengthening. The study concludes that while policy implementation is underway, its effectiveness needs to be enhanced through improvements in competence, facilities, digitalization, and records management oversight.
Co-Authors Eli Apud Saepudin Ipat Ramadani Ratu Al Viola Gunawan Rizki Amilia Rossa Amelia Putri Shifa Fadilah Try Adhi Bangsawan