Andi Trio Suroso
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Investigasi Dampak Kualitas Layanan dan Nilai Peserta terhadap Kepuasan di PT Taspen (Persero): Peran Kepercayaan sebagai Mediator Olivia Skye; Andi Trio Suroso
Jurnal Bisnis Kreatif dan Inovatif Vol. 1 No. 1 (2024): Maret: Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v1i1.12

Abstract

This research aims to investigate the impact of service quality and participant value on participant satisfaction at PT Taspen (Persero), with a focus on the role of trust as a mediator. The research method uses a quantitative approach by collecting data through questionnaires distributed to PT Taspen participants. Data analysis was carried out using regression techniques to test the relationship between service quality variables and participants' scores on satisfaction, while mediation analysis was carried out to test the role of trust in connecting these variables. It is hoped that the research results will provide insight for PT Taspen in improving service strategies and participant value to increase participant satisfaction.
Membangun Spiritualitas Generasi Muda : Pendekatan Kontekstual dalam Pendidikan Agama Kristen Michael Thobie; Nuvia Kurnia Sari; Andi Trio Suroso
Sabar : Jurnal Pendidikan Agama Kristen dan Katolik Vol. 1 No. 2 (2024): April : Sabar : Jurnal Pendidikan Agama Kristen dan Katolik
Publisher : Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

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Abstract

This article explores the importance of a contextual approach in Christian education for young people. By considering the cultural, social, and technological dynamics that influence the lives of young people today, this approach seeks to bridge the Christian faith tradition with modern realities. The research was conducted through a literature review and interviews with Christian educators, which showed that a contextual approach can strengthen spiritual connectedness and the relevance of Christian teachings in everyday life. This article offers practical guidance for educators in implementing this approach in the classroom.