Andi Muhammad Rusdi
Universitas Borobudur

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PERLINDUNGAN KONSUMEN DALAM TRANSAKSI ELEKTRONIK Andi Muhammad Rusdi
Constitutum: Jurnal Ilmiah Hukum Vol. 2 No. 1 (2023)
Publisher : Fakultas Hukum Universitas Borobudur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37721/constitutum.v2i1.1334

Abstract

Electronic transactions are legal acts carried out using computers, computer networks and/or other electronic media. Now many consumers experience losses due to electronic transactions, such as goods sent to consumers that are damaged or do not match the photos of the goods on the internet. Therefore, this research will discuss forms of consumer rights violations in electronic transactions and legal protection for consumers in electronic transactions. This research is normative juridical research using secondary data. The results of the research are forms of consumer rights violations in electronic transactions, such as goods received in damaged condition, delays in delivery of goods by business actors, goods not matching what consumers ordered, and disinformation about goods in their actual condition in the Cash On Delivery (COD) system. So far, handling of consumer protection has not been carried out in an integrated manner, so that consumers' interest in their rights and obligations is still not as expected. Therefore, efforts need to be made to empower consumers, namely through integrated and comprehensive handling of consumer protection issues. Even though its birth is felt to be very late, it is already a step towards progress in the government's political will to further empower consumers and be able to respond to the importance of the existence of the rule of law.
TANGGUNG JAWAB PELAKU USAHA TERHADAP RISIKO KECACATAN PRODUK BAGI KONSUMEN MOBIL LISTRIK DENGAN FITUR KENDALI OTOMATIS (SELF-DRIVING) BERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN Atrina Isti Oilinda; Andi Muhammad Rusdi
Constitutum: Jurnal Ilmiah Hukum Vol. 2 No. 2 (2024)
Publisher : Fakultas Hukum Universitas Borobudur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37721/constitutum.v2i2.1477

Abstract

Presence of automatic control features in current transportation, especially passenger cars, will significantly impact the necessary preparations. Automatic control features can operate the vehicle, commonly known as selfdriving. When defects in these features cause accidents, the responsible business entities are obligated to compensate for resulting losses to protect consumers. The issue addressed in this research is the responsibility of businesses and other related parties in cases of defects in electric vehicleswith automatic control features, and the legal remedies available to Indonesian consumers experiencing losses due to such defects. The research methodology employed is normative juridical. In this context, businesses must compensate consumers for losses, involving liability based on breach of contract and unlawful acts, and pursuing legal action persuasively through litigation or alternative dispute resolution methods such as mediation, conciliation, and arbitration via consumer dispute resolution bodies.
LEMBAGA PERLINDUNGAN SAKSI DAN KORBAN SEBAGAI GARDA TERDEPAN MELINDUNGI SAKSI DAN KORBAN DALAM MENJAMIN KEAMANAN DAN KEADILAN Andi Muhammad Rusdi
Constitutum: Jurnal Ilmiah Hukum Vol. 3 No. 2 (2025)
Publisher : Fakultas Hukum Universitas Borobudur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37721/constitutum.v3i2.1711

Abstract

Indonesia, as a nation governed by law, has a constitutional obligation to guarantee protection and justice for all its citizens, including witnesses and victims of crime. In practice, these individuals often face threats, intimidation, and even violence, which hinders the upholding of justice. The existence of the LPSK (Lembaga Penita Masyarakat Indonesia/LPSK) is a crucial pillar for the continuity of a fair legal process and supports victims and witnesses who are vulnerable to threats, intimidation, or violence during the law enforcement process. This study discusses three issues: the LPSK's strategic role as a protector of witnesses and victims, the forms of protection provided by the LPSK, and challenges and solutions that can improve the LPSK's effectiveness. The research method used is normative juridical, based on secondary data derived from legislation, legal literature, and previous research. The research findings reveal that the LPSK plays a crucial role in supporting restorative justice and human rights protection. However, the LPSK still faces significant structural and operational challenges, including budget and human resource limitations, low public awareness, weak inter-agency coordination, and threats to protected individuals and LPSK personnel. Proposed solutions include strengthening regulations, increasing budgets and staffing, institutional synergy, and digitizing services to reach remote areas. With structural and cultural strengthening, the LPSK can function more optimally as a guardian of the rights of witnesses and victims and strengthen public trust in the Indonesian criminal justice system.