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Firly Erysa Faldilal Nuraini
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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PENERAPAN PELAYANAN PRIMA PADA DONGENG ANAK REMAJA KELILING (DARLING) DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR Firly Erysa Faldilal Nuraini; Oktarizka Reviandani
Journal Publicuho Vol. 6 No. 4 (2023): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i4.289

Abstract

This research aims to determine the application of excellent service in the Fairy Tales of Traveling Teenagers (Darling) at the East Java Province Library and Archives Service. DARLING (Fairy Tales for Traveling Teenagers) is innovative and provides excellent service for the East Java Province Library and Archives Service. The DARLING program promotes reading and introduces children and teenagers to moving fairy cars. Qualitative descriptive methods were used in this research. The data collection technique uses data triangulation, combining interviews, literature study and documentation. The research results show that DARLING has successfully implemented the A6 principle of excellent service.
Co-Authors Oktarizka Reviandani