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All Journal Formosa Journal of Applied Sciences (FJAS) Jurnal Multidisiplin West Science Jurnal Penelitian dan Pengabdian Masyarakat
I Nyoman Sukana Sabudi
Politeknik Pariwisata Bali
Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Social Sciences Other

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Pendampingan Penguatan Minat dan Ketrampilan Masyarakat Desa Wisata dalam Era Industry 4.0 dan Society 5.0 Ni Desak Made Santi Diwyarthi; Nyoman Gede Mas Wiartha; Ni Luh Gde Sri Sadjuni; Ni Luh Ketut Sri Sulistyawati; I Nyoman Sukana Sabudi; I Dewa Putu Hendri Pramana; I Wayan Adi Pratama
Jurnal Penelitian dan Pengabdian Masyarakat Vol. 2 No. 2 (2024): May 2024
Publisher : Yayasan Pondok Pesantren Sunan Bonang Tuban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61231/jp2m.v2i2.239

Abstract

The Community Service Activity by the Hospitality Management Program, Bali Tourism Polytechnic, took place on Saturday, May 27, 2023. This activity was conducted through training and hands-on practice for 25 MSME (Micro, Small, and Medium-sized Enterprises) owners in Cemagi Tourism Village. The Community Service Activity with the topic of Strengthening the Interests and Skills of Cemagi Tourism Village Residents has had a positive impact in preparing the community to participate in the era of Industry 4.0 and Society 5.0. The development of tourism and the skills of the local community are crucial for improving the well-being and economic potential in Cemagi Tourism Village. The selection of the topic to strengthen interests and skills as baristas was a wise choice, considering the growth of restaurants and accommodations in Badung Regency that require skilled workers in the coffee shop industry
The Influence of Leadership Style on Employee Loyalty at Karma Kandara Kadek Agung Laksana; I Nyoman Sukana Sabudi; Irene Hanna H. Sihombing
Jurnal Multidisiplin West Science Vol 3 No 09 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i09.1593

Abstract

Lack of leadership style pay attention to the fate of its members can cause low productivity Work. So that leadership style must be able to influence and change the attitudes, and actions of its members for the interests and goals of the organization achieved. Employee loyalty is an important aspect in the success of the organization, because it reflects the level of commitment and attachment of employees to the organization where they work. It happened enhancement amount rotation employees at Karma Kandara for the 2019 - 2023 period which gave rise to desire for researc. The population of this quantitative study is Karma Kandara workers. Up to 71 respondents made up the samples that were used. The study needs certain statistics, specifically the number of employees from year to year. The primary data used in this study are questionnaires, or lists of questions, that were sent to respondents to complete using the Google Form platform. The fed up sample is the retrieval technique sample that is utilized. Utilizing SPSS for Windows version 18, the analysis approach employs basic linear regression. With a significance level of 0.000, it was determined that the leadership style had a tcount value of 5.055> ttable, or 1.7. Given that the significance threshold is less than 0.05, the study's hypothesis supports Ha and rejects Ho. Is it possible to conclude Accepted were the study's findings that "Leadership Style has a positive, direct, and significant effect on Employee Loyalty".
The Effect of Service Quality on Customer Satisfaction at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Sherin Natasha Suryadi Suryadi; Ni Luh Ketut Sri Sulistyawati; I Nyoman Sukana Sabudi
Formosa Journal of Applied Sciences Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i8.10777

Abstract

Hotels to increase competitiveness need to prioritize customer satisfaction with the quality of service that affects. The study aims to determine the effect of service quality on customer satisfaction of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. The data used includes quantitative data in the form of questionnaires and qualitative data in the form of customer complaints and interviews with Human Resources Staff. The sampling technique method used in this research is purposive sampling.  Analysis was carried out using simple linear regression and SPSS version 29 for Windows. This study gives results if Customer Quality (X) has a significant effect on Customer Satisfaction (Y) with a tcount> ttable = 16.010> 1.661 and a significance number < α = 0.000 < 0.05. This study concludes that service quality has a significant effect on customer satisfaction.
The Effect of Leadership Style and Work Environment on Employee Performance at Alila Ubud Desak Made Chintya Mahadewi Pradnya W; Irene Hanna H. Sihombing; I Nyoman Sukana Sabudi
Formosa Journal of Applied Sciences Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i10.11056

Abstract

Hotels are able to significantly increase profits by optimizing the capacity of human resources (HR). Poor employee performance has a negative impact on the company, including laziness in completing work, lack of work achievement, and employee discipline. This study has a mission to assess the impact of leadership style and work environment on employee performance at Alila Ubud. This study used a qualitative approach with a saturated sampling technique, involving 120 respondents as the sample. Data was collected through surveys distributed to respondents. Data analysis was conducted using multiple linear regression methods, t-test, f-test, and coefficient of determination. The study results state that 64% of employee performance is driven by leadership style and work environment, while the remaining 31% is driven by other factors not analyzed in this study.
Co-Authors Desak Made Chintya Mahadewi Pradnya W I Dewa Putu Hendri Pramana I Wayan Adi Pratama Irene Hanna H Sihombing Kadek Agung Laksana Maswiartha, Nyoman Gede Ni Desak Made Santi Diwyarthi Sherin Natasha Suryadi Suryadi Sri Sadjuni, Ni Luh Gede Sulistyawati, Ni Luh Ketut Sri