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Pelatihan dan Pendampingan Manajemen dan Penyusunan Laporan Keuangan bagi Unit Usaha Pondok Pesantren Miftahul Ulum Pagendingan Moh. Helmi Hidayat
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol 5 No 1 (2024)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v5i1.1611

Abstract

Pengabdian kepada masyarakat ini mencoba memberikan pemahaman bahwa bisnis dalam skala apa pun perlu memiliki proses perencanaan, dan pengelolaan yang baik. Kemudian, bahwa setelah bisnis terencana dan terkelola dengan baik, maka bisnis harus terlapor secara akuntabel sehingga semua pemangku kepentingan dapat mendapatkan manfaat dan informasi yang dapat dipertanggungjawabkan. Pengabdian kepada masyarakat ini diadakan pada Pondok Pesantren Miftahul Ulum Pagendingan yang mana diatasi oleh Kopontren Al-Asy’ariah sebagai lembaga yang mengelola unit-unit usaha pada tanggal 5-9 Desember 2023. Metode yang digunakan antara lain adalah survey, sosialisasi dan dan diskusi tentang dasar-dasar manajemen, dan penggunaan aplikasi akuntansi berbasis MS Excel. Dari hasil kegiatan ini, didapati bahwa pengelola unit usaha kini telah memiliki pemahaman tentang perencanaan unit usaha dan penyusunan laporan keuangan.
Analisis Pengaruh Service Quality, dan Brand Image terhadap Customer Loyalty pada BMT NU Pragaan Moh. Helmi Hidayat; Muhibbuddin
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22564

Abstract

Abstract This study aims to determine the soundness of sharia business units (UUS) registered with the Islamic Financial Services Authority for 2019-2021 using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital). This research method used in research is descriptive quantitative method. BMT NU Pragaan has relatively few and fixed products, marketing strategies that are still local, and competition is quite tight causing BMT NU Pragaan to only be known by some people in general. In addition, since the Corona Virus Disease 2019 (Covid-19) pandemic until now, BMT NU Pragaan has only thought about how to keep the financial institution from declining. Service quality and brand image are important to be applied by BMT NU Pragaan to increase customer loyalty, because the application of good service quality and brand image will create satisfaction for its members. Then from that sense of satisfaction, customers or members will become loyal. The purpose of this study is to first test and analyze the effect of Service Quality on Customer Loyalty at BMT NU Pragaan. Second, to test and analyze the effect of Brand Image on Customer Loyalty at BMT NU Pragaan. This research uses a quantitative approach. The type of data used is primary data obtained through questionnaires, with the sampling technique used is non-probability sampling with a sample of 75 customers. The data analysis method uses multiple linear regression methods, classical assumption tests, f-tests and t-tests. The results of research data management show that the results of the -f test obtained the value of the independent variables X1 (Service Quality) and X2 (Brand Image) simultaneously have a positive and significant effect on the dependent variable (Customer Loyality), where fcount> ftabel and a significant value of 0.000 <0.05. this shows that the Service Quality (X1), Brand Image (X2) variables simultaneously have a significant effect on Customer Loyality (Y). The t-test results obtained by the Service Quality variable value show a significant value of 0.036 <0.05. So it can be concluded that Service Quality has a positive and significant effect on Customer Loyalty. The obtained value of the Brand Image variable shows a significant value of 0.066 <0.05. So it can be concluded that Brand Image has a positive and insignificant effect on Customer Loyalty. Keywords: Service Quality, Brand Image, and Customer Loyalty
Investigasi Penerapan Keringanan Keterlambatan terhadap Pelunasan Pembiayaan Murabahah di BPRS Bhakti Sumekar Pragaan Moh. Helmi Hidayat; Romsiyeh
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22566

Abstract

Abstract BPRS Bhakti Sumekar, Pragaan branch, one of the shari'ah banks that adopt Murabahah financing with the principle of a sale and purchase contract as one of the products provided to customers. This research was lifted from the problems described in 2 research focuses, namely: 1. What are the factors that cause delays in repayment of Murabahah at BPRS Bhakti Sumekar Pragaan Branch? 2. How is the implementation of late payment relief for BPRS Bhakti Sumekar Pragaan Branch customers?. To find out more deeply what are the factors that cause delays in repayment of Murabahah and how to apply late payment relief for customers at BPRS Bhakti Sumekar Pragaan Branch, researchers used a field qualitative approach. The method used is the method of observation, interviews, and documentation. The factors that cause delays in repayment of Murabahah at BPRS Bhakti Sumekar Pragaan Branch, namely, there are two factors, First, Internal factors, namely from the bank itself, Second, External factors from the customer himself, where, the customer has experienced a decrease in his business, there is a disaster, etc. Meanwhile, the application of late repayment relief for customers of the Pragaan Branch of BPRS Bhakti Sumekar, namely, with 3R, (Restructuring, Rescheduling, Reconditioning) aims to correct and save delays in financing repayment. Keywords: Delay Factor, Application Of Relief, Murabahah Financing
Analisis Pengaruh Service Quality, dan Brand Image terhadap Customer Loyalty pada BMT NU Pragaan Moh. Helmi Hidayat; Muhibbuddin
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22564

Abstract

Abstract This study aims to determine the soundness of sharia business units (UUS) registered with the Islamic Financial Services Authority for 2019-2021 using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital). This research method used in research is descriptive quantitative method. BMT NU Pragaan has relatively few and fixed products, marketing strategies that are still local, and competition is quite tight causing BMT NU Pragaan to only be known by some people in general. In addition, since the Corona Virus Disease 2019 (Covid-19) pandemic until now, BMT NU Pragaan has only thought about how to keep the financial institution from declining. Service quality and brand image are important to be applied by BMT NU Pragaan to increase customer loyalty, because the application of good service quality and brand image will create satisfaction for its members. Then from that sense of satisfaction, customers or members will become loyal. The purpose of this study is to first test and analyze the effect of Service Quality on Customer Loyalty at BMT NU Pragaan. Second, to test and analyze the effect of Brand Image on Customer Loyalty at BMT NU Pragaan. This research uses a quantitative approach. The type of data used is primary data obtained through questionnaires, with the sampling technique used is non-probability sampling with a sample of 75 customers. The data analysis method uses multiple linear regression methods, classical assumption tests, f-tests and t-tests. The results of research data management show that the results of the -f test obtained the value of the independent variables X1 (Service Quality) and X2 (Brand Image) simultaneously have a positive and significant effect on the dependent variable (Customer Loyality), where fcount> ftabel and a significant value of 0.000 <0.05. this shows that the Service Quality (X1), Brand Image (X2) variables simultaneously have a significant effect on Customer Loyality (Y). The t-test results obtained by the Service Quality variable value show a significant value of 0.036 <0.05. So it can be concluded that Service Quality has a positive and significant effect on Customer Loyalty. The obtained value of the Brand Image variable shows a significant value of 0.066 <0.05. So it can be concluded that Brand Image has a positive and insignificant effect on Customer Loyalty. Keywords: Service Quality, Brand Image, and Customer Loyalty
Investigasi Penerapan Keringanan Keterlambatan terhadap Pelunasan Pembiayaan Murabahah di BPRS Bhakti Sumekar Pragaan Moh. Helmi Hidayat; Romsiyeh
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22566

Abstract

Abstract BPRS Bhakti Sumekar, Pragaan branch, one of the shari'ah banks that adopt Murabahah financing with the principle of a sale and purchase contract as one of the products provided to customers. This research was lifted from the problems described in 2 research focuses, namely: 1. What are the factors that cause delays in repayment of Murabahah at BPRS Bhakti Sumekar Pragaan Branch? 2. How is the implementation of late payment relief for BPRS Bhakti Sumekar Pragaan Branch customers?. To find out more deeply what are the factors that cause delays in repayment of Murabahah and how to apply late payment relief for customers at BPRS Bhakti Sumekar Pragaan Branch, researchers used a field qualitative approach. The method used is the method of observation, interviews, and documentation. The factors that cause delays in repayment of Murabahah at BPRS Bhakti Sumekar Pragaan Branch, namely, there are two factors, First, Internal factors, namely from the bank itself, Second, External factors from the customer himself, where, the customer has experienced a decrease in his business, there is a disaster, etc. Meanwhile, the application of late repayment relief for customers of the Pragaan Branch of BPRS Bhakti Sumekar, namely, with 3R, (Restructuring, Rescheduling, Reconditioning) aims to correct and save delays in financing repayment. Keywords: Delay Factor, Application Of Relief, Murabahah Financing