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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Economica: Media Komunikasi ISEI Riau
Adi Setiawan
STIE Bangkinang, Kampar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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PENGARUH SKILL DAN COMPETENCY TERHADAP KINERJA KARYAWAN PADA PKS PT. SEWANGI SAWIT SEJAHTERA PETAPAHAN KAMPAR Henrizal Henrizal; Pirmansyah Pirmansyah; Yulizar Yulizar; Adi Setiawan; Dian Prayoga
JURNAL ECONOMICA: Media Komunikasi ISEI Riau Vol. 11 No. 2 (2023)
Publisher : Ikatan Sarjana Ekonomi Indonesia Cabang Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46750/economica.v11i2.197

Abstract

This study aims to determine the effect of skill and competence simultaneously and partially on employee performance at PKS PT. SewangiSawit Sejahtera Kampar, Petapahan. The population in the study consisted of all employees working in the field of sorting and grading, processing, maintenaince, laboratory and administrative and finance fields which opened 60 employees. Determination of the sample in this study using the saturated census method so that the number of samples in this study were 60 respondents. Data analysis was performed using multiple linear regression model. Based on the results of simultaneous hypothesis testing, the skill and competence variables have a very significant influence on employee performance. Based on the results of partial hypothesis testing, skill and competence variables also have an influence on employee performance. The close relationship that occurs between the skill and competence variables on employee performance is very strong with a correlation coefficient (R) of 0.868. While the contribution of the independent variable to the variable is 75.4% while the remaining 24.6% is influenced by other variables not examined in this study.
MEMBANGUN LOYALITAS PELANGGAN : STUDI TERHADAP KUALITAS LAYANAN, HARGA, DAN KEPUASAN DI PT. J & T EKSPRESS BANGKINANG Librina Tria Putri; Adi Setiawan; Muhammad Salis; Auzar Ali
Jurnal Daya Saing Vol. 10 No. 2 (2024)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v10i2.1711

Abstract

 Abstract                         This study aims to determine the effect of service quality, price and customer satisfaction simultaneously and partially on customer loyalty (survey at PT. J&T Ekspress Bangkinang Branch). The sampling technique used is by using simple random sampling method, which means taking samples from members of the population randomly without regard to strata. So to determine the sample, the Slovin formula is used with a total sample of 100 customers. Data analysis technique using multiple linear regression models. The results of hypothesis testing simultaneously and partially show that the variables of service quality, price and customer satisfaction have a significant effect on customer loyalty at PT. J&T Express Bangkinang Branch. The closeness of the relationship between the variables of Service Quality, Price and Customer Satisfaction with Loyalty at PT. J&T Express Bangkinang Branch of 88.1% with a high contribution level, while the remaining 11.9% is influenced by other variables.                                          Keywords       Customer Loyalty, Customer Quality, Price dam Consumer  Satisfaction
Co-Authors Auzar Ali Dian Prayoga Henrizal Henrizal Librina Tria Putri Muhammad Salis Pirmansyah Pirmansyah Yulizar Yulizar