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Twitter for Public Organization: Communication and Public Engagement in the Generation Unlimited Initiative Pertiwi, Nandariza Yoga; Purwanti, Nurul Dwi
JURNAL KOMUNIKASI INDONESIA Vol. 12, No. 1
Publisher : UI Scholars Hub

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Abstract

The United Nation Children’s Fund has programs and initiatives involving various stakeholders and the active participation of audiences worldwide, so communication becomes a crucial aspect of the organization's operations especially in increasing public involvement. This study aims to identify the role of opinion leader UNICEF—especially the initiation of Generation Unlimited—through message types in its communication process on Twitter to increase public engagement using a mix-method design through big data analytics and content analysis. Locus of the study is the opinion leader’s Twitter account, which interacts with the Generation Unlmited account. 4,095 tweets are collected and accessed via Twitter Application Programming Interface using Python. According to the findings, the opinion leader with the highest popularity is @Unilever, and the message type with the highest engagement is the interactive one from @UNICEFROSA. Opinion leader with the highest popularity value does not necessarily have messages with the highest engagement value either. The primary contribution of this article is to provide the finding about certain types of opinion leaders and content types that impact increasing public engagement. We believe the research can inspire other public organizations to develop and optimize their communication engagement through their social media platform.
The Role of The Ministry of National Development Planning of The Republic of Indonesia in Public-Private Partnership Paramita, Aulia Annisa; Purwanti, Nurul Dwi
Journal of Infrastructure Policy and Management (JIPM) Vol. 6 No. 2 (2023): Journal of Infrastructure Policy and Management (JIPM)
Publisher : PT Penjaminan Infrastruktur Indonesia (Persero)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35166/jipm.6.2.103-116

Abstract

This study addresses the notable gap in existing research by examining the critical role of The Ministry of National Development Planning/National Development Planning Agency (Kementerian PPN/Bappenas) in the country’s infrastructure development through Public-Private Partnerships (PPP) financing scheme. Utilizing qualitative methods, the research identifies three key dimensions of Bappenas’ role in PPP: Government Policy and Political Commitment, Legal and Regulatory Framework, and PPP Supporting Bodies. These dimensions encompass five primary roles—Provider, Regulator, Coordinator, Supervisor, and Project Participant. The study also reveals significant challenges, with out-of-control risks such as unpredictable pandemics posing a major hindrance. To address these issues, the research recommends The Ministry of National Development Planning/ National Development Planning Agency (Kementerian PPN/Bappenas) to develop comprehensive regulations and conduct ongoing capacity building to enhance stakeholders’ PPP knowledge and address the capacity of human resources within the Government Contracting Agency (GCA). In addition, encourage policymakers to shift their mindset, advocating for early integration of PPPs as the primary funding mechanism in infrastructure projects, boosting feasibility and success.