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All Journal Journal on Education Sophist Jurnal Sosial Politik Kajian Islam dan Tafsir
Dewi Sartika Siregar
Universitas Negeri Medan
Religion Humanities Education Social Sciences

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Kualitas Pelayanan Publik di Kelurahan Kenangan Baru Kecamatan Percut Sei Tuan Dewi Sartika Siregar; Julia Ivanna
Journal on Education Vol 6 No 4 (2024): Journal on Education: Volume 6 Nomor 4 Mei-Agustus 2024
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v6i4.6123

Abstract

This research aims to determine community satisfaction with services and how officers behave in providing services. Therefore, government officials should pay attention to the dimensions above to create community satisfaction. Of course, this is not something that is easy to do, because it requires a long process and time. to change the culture that has surrounded the attitude and behavior patterns of the government bureaucracy so far. This research method uses qualitative descriptive research methods in research aimed at providing a general overview of the nature of qualitative descriptive research methods in research on the quality of public services in Kenangan Baru Village, Percut Sei Tuan District, Deli Serdang Regency, data analysis in qualitative descriptive research with 5 people as the population and sample. With conclusions, however, until now the services that have been provided to the community are sometimes still difficult to access directly by the community and the procedures are sometimes complicated and often make it difficult for the community when they have to process certain letters or permits, unclear costs and the occurrence of illegal levies ( extortion), is currently a reflection of the low quality of service in Indonesia.
Peran Media Sosial Tiktok Dalam Meningkatkan Partisipasi Politik Mahasiswa Geografi Stambuk 2022 Fakultas Ilmu Sosial Universitas Negeri Medan Muhammad Yoga Pratama; Rahma Yani Hasibuan; Dewi Sartika Siregar; Ikhsanul Fadly Butar; Halking
Sophist: Jurnal Sosial Politik Kajian Islam dan Tafsir Vol. 6 No. 2 (2024): Politics, Philosophy, and Moslem Society in the Contemporary Islamic Paradigm
Publisher : Journal Sophist

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/9kyxsz59

Abstract

This study examines the role of TikTok in enhancing political participation among students, specifically among Geography students from the 2022 cohort at the Faculty of Social Sciences, Universitas Negeri Medan. Using a descriptive qualitative approach with triangulation techniques (interviews, observations, and documentation), the research found that TikTok positively contributes to deepening students' political understanding, increasing their awareness of political issues, and encouraging involvement in political discussions. Overall, TikTok proves effective in increasing political participation, but improvements in information verification are necessary to maximize its educational role. 
Co-Authors Halking Ikhsanul Fadly Butar Julia Ivanna Muhammad Yoga Pratama Rahma Yani Hasibuan