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All Journal International Journal of Social and Education (INJOSEDU)
Waode Emilya Megawati
Education Management of Pakuan University Bogor
Social Sciences

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IMPLEMENTATION OF ISO 21001: 2018 QUALITY MANAGEMENT IN AN EFFORT TO IMPROVE THE QUALITY OF EDUCATORS IN THE ERA OF GLOBALIZATION 4.0 Waode Emilya Megawati; Irfan Maulana Sidik; Suhendra
INTERNATIONAL JOURNAL OF SOCIAL AND EDUCATION Vol. 1 No. 4 (2024): July
Publisher : Pondok Pesantren Baitul Quran

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Abstract

ISO 21001:2018 is an international standard that provides a framework for quality education and learning management. This standard aims to assist education and training organizations in providing better services, increasing customer satisfaction and achieving organizational goals more effectively and In the era of the industrial revolution 4.0, ISO 21001:2018 quality management is becoming increasingly important as technology and digitalization increasingly affect the way of learning and teaching. This research method is qualitative descriptive by using literature review which will be carried out through a series of systematic steps to describe in detail and thoroughly. By considering the variety of approaches and practices for the implementation of ISO 21001:2018 quality management in an effort to improve the quality of education in the era of globalization 4.0 in various educational institutions, it is possible to have a broader understanding of this phenomenon. The implementation of ISO 21001:2018 quality management in the era of the industrial revolution 4.0 requires special attention to the ability to collect and analyze data, be adaptive and innovative in the face of change, and integrate the quality management system with digital technology. This will help educational organizations in improving the quality of their services, as well as strengthen their position in the face of future competition.
Co-Authors Irfan Maulana Sidik Suhendra