Article Per Year (5 Year)
p-Index From 2021 - 2026
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This Author published in this journals
All Journal Journal of Finance and Business Digital (JFBD)
Nadhilah Amaliah Liwan
Universitas Hasanuddin, Fakultas Ekonomi dan Bisnis, Makassar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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A Systematic Literature Review: the Role of Balanced Scorecard in Performance Measurement for Corporate Sustainability Asri Usman; Mediaty; Nadhilah Amaliah Liwan; Oktavia Nindita
Journal of Finance and Business Digital Vol. 2 No. 4 (2023): December 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jfbd.v2i4.7253

Abstract

This research aims to improve sustainable business performance through Balanced Scorecard (BSC) with a systematic literature review method from 2018 to 2022, using Watase Uake, which resulted in 28 selected articles. BSC has proven to be strategic in improving the holistic performance of companies, covering 4 main perspectives: financial, customer, development and growth, and internal process. The internal process perspective was more influential in strategizing to measure company performance, followed by the training and development perspective, and then the customer and financial perspectives. The four perspectives of performance measurement using the balanced scorecard are interrelated so that the internal process makes improvements in the learning and development perspective, which in turn leads to finance by bringing benefits to customer satisfaction.
Co-Authors Asri Usman Mediaty Oktavia Nindita