Khin, Edward Wong Sek
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Employees' Turnover Intention to Leave: The Malaysian Contexts Kuean, Wan Li; Khin, Edward Wong Sek; Kaur, Sharon
The South East Asian Journal of Management Vol. 4, No. 2
Publisher : UI Scholars Hub

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This study examines the relationship between organizational commitment and employees' intention to leave the organization in the Malaysian context, and the moderating effects of participation in decision making and work effort on this relationship. It is a descriptive study based on a survey conducted among working adults in Malaysia. The results of the study suggest that all three dimension of organizational commitment; affective commitment, continuance commitment, and normative commitment; have significant association with intention to leave. Participation in decision making was found to have a significant effect on intention to leave, while the time commitment dimension of work effort was found to be not significant. Implications for practitioners and avenues for further research were discussed. This study has also provided greater understanding on the relationship between the tested variables with turnover intention. Findings of the study would assist practitioners, managers, and policy makers of organizations to formulate appropriate strateges particularly in the areas identified to be having an effect on turnover intention. The organization could pursue a commitment strategy to obtain a committed workforce through application of suitable human resource policies. Cultivating an organization culture of shared values and involving employess in the goal setting precoess would further enhance employees' acceptance of and aligment with organizational goals that would promote greater organizational commitment and eventually reduce employees' intention to leave the organization.
Credit Control Management and Business Performances: The Malaysian Family SMEs Perspectives Khin, Edward Wong Sek; Loong, Chong Kei; Singh, Gurcharan
The South East Asian Journal of Management Vol. 9, No. 1
Publisher : UI Scholars Hub

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This study examined the relationship between control management and family business performance in the Malaysian context. It has two objectives, the first being to determine the relationship of organizational credit control policy and procedures, employee development and motivation, and intelligence collection systems to subsequent collection reports in Malaysian family SMEs. The second objective is to investigate the moderating effect of participation in decision-making and work effort towards innovation and business performance. This is a descriptive study involving 90 senior executives employed in 90 Malaysian family SMEs/firms. A correlation analysis from this study confirmed previous researchers’ observations that high-level organizational commitment to credit control management is linked to improvements in business performance. The results suggest that three components – credit policy, employee development, and intelligence collection systems – are the most important predictors for the efficiency and effectiveness of credit control management.