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All Journal Transformatif: Ekonomi, Bisnis dan Kewirausahaan DEVOTE: Jurnal Pengabdian Masyarakat Global International Journal of Science and Environment
Firmike Lidyatami Radja
Department Of Management, Faculty Of Economics Business And Humanities, Universitas Kristen Wira Wacana Sumba, Indonesia
Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Mathematics Physics Social Sciences Other

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Kinerja Keuangan Industri Kesehatan di Indonesia: Penilaian Metode Economic Value Added (MVA), Financial Value Added (FVA), dan Market Value Added (MVA) Radja, Firmike Lidyatami
JURNAL TRANSFORMATIF UNKRISWINA SUMBA Vol. 13 No. 2 (2024): Vol XIII No 2 (November) 2024
Publisher : Universitas Kristen Wira Wacana Sumba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58300/transformatif.v13i2.1004

Abstract

EVA is a measure of financial performance by measuring the difference between the company's return on capital and the cost of capital. MVA is used to see the difference between the market value of the company's equity in a certain period and the value of equity supplied by its investors. FVA to measure the contribution of fixed assets in generating profits. The purpose of this study was to determine the financial performance of the health sector listed on the Indonesia Stock Exchange for the 2019-2022 period using the Economic Value Added (EVA), Financial Value Added (FVA) and Market Value Added (MVA) methods. The research method used is quantitative descriptive method with a sample of health sector companies listed on the IDX for the 2019-2022 period. The results of this study indicate that companies in the health sector have positive EVA, FVA and MVA values, meaning that they have good performance and provide added value to shareholders.
PENINGKATAN KAPASITAS KELOMPOK USAHA DI PULAU SUMBA Firmike Lidyatami Radja
Devote: Jurnal Pengabdian Masyarakat Global Vol. 4 No. 4 (2025): Devote: Jurnal Pengabdian Masyarakat Global, 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/devote.v4i4.5070

Abstract

The capacity-building program for economic institutions and community business groups in four districts on Sumba Island aims to strengthen business management by improving skills in enterprise financial management and in developing strategies for building long-term relationships with customers. This activity is part of the One Village One Product (OVOP) Program organized by the Provincial Office of Community and Village Empowerment (DPMD) of East Nusa Tenggara (NTT), in collaboration with higher education institutions on Sumba Island. The implementation method uses an educational and participatory approach. The results of the program show an improvement in participants’ understanding of financial record-keeping, separating personal and business finances, and preparing simple financial statements. In addition, participants also gained an understanding of the importance of customer orientation through enhanced service quality and continuous communication.
Analysis of the Implementation of ISO 9001: 2015 Quality Management System to Improve Service Quality (Case Study at Sea Shipload Expedition Company in Waingapu) Fitria Dwi Febrianti; Firmike Lidyatami Radja
International Journal of Science and Environment (IJSE) Vol. 5 No. 4 (2025): November 2025
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i4.266

Abstract

This study aims to analyze the implementation of ISO 9001:2015 Quality Management System in a ship cargo expedition company in Waingapu, East Nusa Tenggara. The focus of this research is how the implementation of this standard can improve the quality of the company's services. The method used in this research is a qualitative approach with data collection techniques through observation, in-depth interviews, and document analysis. The research was conducted at PT EMKL X which has implemented ISO 9001: 2015 since 2023. The results showed that the implementation of ISO 9001: 2015 has a positive impact on the quality of service and operational efficiency of the company. This quality improvement can be seen from the consistency of services provided, higher customer satisfaction, and an increase in the number of customers. Employees became more involved in the quality improvement process through training and a better understanding of standard operating procedures. In addition, the implementation of ISO 9001:2015 also improves the company's image and reputation in the eyes of customers and business partners. Thus, this study concludes that the implementation of ISO 9001:2015 is effective in improving the service quality of ocean freight forwarders, as well as providing a competitive advantage in the logistics industry.
Co-Authors Fitria Dwi Febrianti