Shania Karibna Br Bangun
Universitas Negeri Medan

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Analsisis Risiko Operasional Berbasis Pendekatan Enterprise Risk Management pada Rumah Makan Erna Lubuk Pakam Feby Andina; Ciptaning Alifadiba; Shania Karibna Br Bangun
MISTER: Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research Vol. 1 No. 3c (2024): JULI (Tambahan)
Publisher : UNIVERSITAS SERAMBI MEKKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/mister.v1i2c.1822

Abstract

The development of the restaurant business is currently quite existent in Indonesia. However, every business cannot be separated from any threats that may arise in the future. Business risk is a series of risks that may be associated with every business activity carried out. This research uses a qualitative approach, where data is collected through various techniques. The data collection techniques used are observation and interviews with Erna's Restaurant. In addition to using qualitative research methods with interviews and other data collection techniques, this research also utilizes the Enterprise Risk Management (ERM) approach in its analysis by conducting risk identification and risk assessment. The results showed that the recommended control measures include strengthening employee supervision, evaluating the production process, cooking quality standards, employee training, reward and punishment systems, and focusing on customer satisfaction. It is expected that with the implementation of these solutions, Erna's Restaurant can manage operational risks effectively and improve its business performance. Proper risk management is very important to minimize company losses due to operational risks.
PENGARUH KETERAMPILAN MANAJERIAL DAN PERILAKU INOVATIF TERHADAP KEUNGGULAN KOMPETITIF PADA PELAKU UMKM DI PASAR RAYA MMTC MEDAN Shania Karibna Br Bangun; Kustoro Budiarta
IKRAITH-EKONOMIKA Vol. 9 No. 2 (2026): IKRAITH-EKONOMIKA Vol 9 No 2 Juli 2026
Publisher : Universitas Persada Indonesia YAI

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Keterampilan Manajerial dan Perilaku Inovatif terhadap Keunggulan Kompetitif pada pelaku UMKM di Pasar Raya MMTC Medan, baik secara parsial maupun simultan. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian asosiatif. Populasi penelitian berjumlah 210 pelaku UMKM, dengan sampel sebanyak 80 responden. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan regresi linear berganda, uji t, dan uji F. Hasil penelitian menunjukkan bahwa Keterampilan Manajerial berpengaruh positif tetapi tidak signifikan terhadap Keunggulan Kompetitif, sedangkan Perilaku Inovatif berpengaruh positif dan signifikan terhadap Keunggulan Kompetitif. Secara simultan, Keterampilan Manajerial dan Perilaku Inovatif berpengaruh signifikan terhadap Keunggulan Kompetitif. Nilai R Square sebesar 0,390 menunjukkan bahwa kedua variabel tersebut mampu menjelaskan 39% variasi Keunggulan Kompetitif, sedangkan 61% lainnya dijelaskan oleh faktor lain di luar penelitian.Kata Kunci : Keterampilan Manajerial, Perilaku Inovatif, Keunggulan Kompetitif, UMKM