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Implementasi Metode Webuse Dalam Analisis Usability Pada Website Sistem Informasi Permohonan Online Dukcapil (SEMAIK) Kadek Dwijayanti Komala Sari; Saikin Saikin; Mohammad Taufan Asri Zaen
Journal of Information System Research (JOSH) Vol 6 No 4 (2025): July 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v6i4.7442

Abstract

The Department of Population and Civil Registration (Dukcapil) of Central Lombok Regency developed the SEMAIK website to enhance the quality of public services through digital platforms. This website provides official information such as local regulations, announcements, and government programs, while also facilitating communication between the government and the public. This study aims to evaluate the feasibility of the SEMAIK website using the WEBUSE method through an online questionnaire assessing usability aspects. The study involved 120 respondents, and the results showed that three out of four usability dimensions were rated as “Excellent”, with an overall average score of 87%, indicating a very high level of usability. However, the service aspect still needs improvement to achieve optimal user satisfaction. The contribution of this study is to provide a quantitative evaluation of the effectiveness of web-based public services and offer practical references for government institutions in enhancing the quality of digital services.
Pelatihan Penggunaan Microsoft Excel Untuk Pencatatan Laporan Keuangan Kepada Anggota/Karyawan KSP Bhakti Karya Muhammad Muliadi; Saikin Saikin; Rizal Mahendra; Firmansyah Firmansyah
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 2 (2024): Juni : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i2.976

Abstract

The financial sector is one area that is greatly influenced by the development of information technology. Both in administrative processes in financial institutions such as the Bhakti Karya savings and loan cooperative and non-formal training in the form of training outside financial institutions. Almost all financial institutions, companies, government agencies, financial institutions and others have switched to using electronic-based applications. The aim is to be able to process data easily and quickly. The Microsoft Excel training given to Ksp Karya Bhakti members/employees by the Community Service Team went smoothly. The institution welcomed this training activity because members/employees often feel overwhelmed when it is the end of the month to prepare the institution's financial reports. Especially members/employees in the reporting section who are still relatively new to using Microsoft Excel software in making institutional financial reports, so far making calculation reports has been done manually by writing in books and using a calculator.