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All Journal DBESTI: Journal of Digital Business and Technology Innovation
Misna Asqia
Sekolah Tinggi Teknologi Terpadu Nurul Fikri
Computer Science & IT Economics, Econometrics & Finance Library & Information Science

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Perancangan Website HIMASI STT Terpadu Nurul Fikri Menggunakan Pendekatan User Centered Design Gian Nessie; Misna Asqia; Erlangga Rahimi
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2069

Abstract

The advancement of media technology has significantly influenced various sectors, including education. This development encourages student organizations such as the Information Systems Student Association (HIMASI) to adapt in delivering information more effectively. This study aims to design an official website for HIMASI as an information and communication medium to improve the effectiveness of information dissemination to students. The research method used is User-Centered Design (UCD), which consists of four stages: identifying the context of use, identifying user needs, developing design solutions, and evaluating the design. In the evaluation stage, a User Acceptance Test (UAT) was conducted with 26 respondents to assess the level of user acceptance and satisfaction. The results showed an average score of 92.46%, indicating a very high level of satisfaction. Based on these findings, it can be concluded that the designed website meets user expectations and is feasible to be implemented as an official platform for disseminating information by HIMASI.
Evaluasi Tata Kelola TI pada Sistem Informasi Akademik Menggunakan Cobit 5 (Studi Kasus Sistem Informasi Akademik di STT Terpadu Nurul Fikri) Ahmad Algifari; Nugroho Dwi Saputra; Misna Asqia
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2133

Abstract

Sekolah Tinggi Teknologi Terpadu Nurul Fikri is a higher education institution that utilizes the Academic Information System (SISKA) to support the efficiency of academic services. Although the system has been implemented, various obstacles are still encountered, including low user understanding, an unfriendly interface, and a lack of socialization. This study aims to evaluate the maturity level of IT governance in SISKA using the COBIT 5 framework, with a focus on the DSS02 domain (Manage Service Requests and Incidents). The research method uses an evaluative mixed-methods approach, involving the distribution of questionnaires to 164 active students and interviews with system administrators. The instruments were developed based on the seven subprocesses within DSS02 and tested for validity and reliability. The results indicate that SISKA is at capability level 3 (Established Process), while the expected level is 4 (Predictable Process), resulting in a GAP of 1. These findings suggest that governance processes are consistent and well-documented, but still require strengthening in monitoring, reporting, data-based evaluation, and improving the quality of system socialization to users.
Pengembangan Backend Platform Konseling Mental Menggunakan Express Js Muhamad Al Fajri; Misna Asqia
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2198

Abstract

This study discusses the development of a backend system for a web-based mental health counseling platform in response to the growing public need for accessible, safe, and user-friendly counseling services. The platform is designed to facilitate interactions between users and psychologists through a structured and efficient digital system. The objective of this study is to develop the backend component to complement the previously built frontend, enabling the platform to function as a complete system for end users. The development process was carried out using the Extreme Programming (XP) method, which emphasizes rapid iteration, team collaboration, and continuous testing. The backend was built using Node.js and Express.js, and follows a REST API architecture to support core features such as user authentication, consultation schedule management, and user-psychologist communication. Testing was conducted using the black box testing method with 53 test scenarios covering the system’s full functionality. The results showed that all implemented features functioned smoothly and produced the expected output. This research concludes that the backend system operates optimally and is ready for integration with the frontend to deliver effective digital counseling services.
Implementasi Chatbot Administrasi Akademik Berbasis Smojo.Ai pada Website Akademik STT Terpadu Nurul Fikri Azizah Fatma Sunardi; Misna Asqia; Krisna Panji
DBESTI: Journal of Digital Business and Technology Innovation Vol 3 No 1 (2026): Mei, 2026
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/dbesti.v3i1.2254

Abstract

The focus of this final research is the development of a chatbot based on the Smojo.ai platform to facilitate academic services at STT Terpadu Nurul Fikri. The study is motivated by students’ difficulties in accessing academic and administrative information, such as slow responses from BAAK and the Finance Bureau, limited-service hours, and many repetitive questions. Therefore, an automated system that can provide fast and interactive services is needed. This research aims to identify obstacles in information access, develop the chatbot using the SDLC AGILE method, and analyze its effectiveness in supporting academic services. The SDLC AGILE stages include requirements analysis, design, implementation, testing (Black Box and Beta testing), and evaluation based on user feedback. Data were collected through interviews with staff and questionnaires given to students. The results show that the chatbot was successfully developed and integrated into the academic website. The chatbot provides information on administrative services at BAAK as well as procedures at the Finance Bureau, such as payment postponement and applying for clearance letters. The evaluation concludes that the chatbot is easy to use, responsive, and helps reduce staff workload. In conclusion, the chatbot based on Smojo.ai effectively improves the efficiency of academic services, especially in correspondence, and supports the digitalization of campus services.
Co-Authors Ahmad Algifari Azizah Fatma Sunardi Erlangga Rahimi Gian Nessie Krisna Panji Muhamad Al Fajri Nugroho Dwi Saputra