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Analysis Of Regional Leading Sector DKI Jakarta Province Using Klassen Typology and Location Quotient (LQ) in 2017-2019 Vebrina Hania Cholily; Yanuar Wendy Wardana
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 01 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i01.872

Abstract

This study aims to determine the pattern and structure of economic growth and the leading sectors of each Regency/City in DKI Jakarta Province. The data used is secondary data from 2017 – 2019. The analysis technique used is Klassen Typology and Location Quotient (LQ). The results showed that five cities in DKI Jakarta were categorised as regions with high levels of income and growth, while Seribu Island was categorised as low. For LQ analysis, three regions dominate in the agriculture, forestry, and fisheries sectors and for other regions, they dominate in other sectors.
Byond BSI Customer Satisfaction Determinants: Interface Design, User Experience, and Ease of Use Yanuar Wendy Wardana
Journal of Islamic Digital Economic and Finance Vol. 1 No. 02 (2025): Journal of Islamic Digital Economic and Finance (JIDEF)
Publisher : Nuban Jagadhita Centre

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.2711/jidef.v1i02.219

Abstract

Introduction: Data from the Financial Services Authority (OJK) shows that the number of mobile banking users in Indonesia reached 147.8 million users in 2023, increasing 23.4% from the previous year. Customer satisfaction in mobile banking applications becomes a critical factor determining the success of Islamic banking digital transformation, as 73% of customers will switch banks after poor mobile banking experiences. Objective: This research aims to analyze the influence of interface design, user experience, and ease of use on customer satisfaction of the Byond BSI mobile banking application and identify the most dominant factor in shaping user satisfaction. Method: This research uses a quantitative research method with snowball sampling technique, resulting in 100 respondents who are active customers of Bank Syariah Indonesia using Byond BSI application. Data analysis includes validity and reliability tests, classical assumption tests, and multiple linear regression analysis. Result: The findings show that interface design, user experience, and ease of use have positive and significant influences on customer satisfaction of the Byond BSI application. All three independent variables prove to be fundamental determinants in enhancing customer satisfaction and competitive advantage in Indonesia's Islamic digital banking market. Implication: This suggests that combining interface design optimization that prioritizes visual consistency and intuitive navigation, user experience development integrating functional efficiency with pleasant experiences, and ease of use enhancement through transaction process simplification serves as strategic framework for Islamic banking digitalization.