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Pembuatan Portal Website Menggunakan Bootstrap Untuk Media Informasi Kepada Masyarakat di Dinas Komunikasi dan Informatika Kalimantan Timur Wahyu Hidayat; Muhammad Bagus Indriarto; Denny Rachman; Wawan Joko Pranoto
Jurnal Pengabdian Masyarakat Nusantara Vol. 5 No. 4 (2023): Desember : Jurnal Pengabdian Masyarakat Nusantara
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/pengabmas.v5i4.406

Abstract

In the current digital era, the rapid development of information technology is crucial for institutions to utilize existing technology as a means to convey information to the public. This article discusses the creation of a website portal using HTML, CSS, Bootstrap, and JavaScript to serve as an information medium for the East Kalimantan Communication and Information Service. The website aims to provide a comprehensive profile of East Kalimantan, allowing direct access to information related to various regions within the province. The methodology involves analysis, design, development, testing, and maintenance phases. The resulting portal includes features such as main service menus, information services, transparency, government details, state-owned enterprises, mobile services, bureaucratic reform, complaint handling, surveys, and applications, enhancing communication between the government and the public.
Implementasi E-Government Berbasis Aplikasi Santer Dalam Meningkatkan Pelayanan Publik Di Kota Samarinda Al Munawaroh; Muhammad Farid Azis; Reno Ridhoi; Tri Duwi Pramudito; Wawan Joko Pranoto
Jurnal Insan Pengabdian Indonesia Vol. 1 No. 4 (2023): Desember: Jurnal Insan Pengabdian Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/jouipi.v1i4.146

Abstract

The Samarinda city government provides solutions related to existing problems in community services in managing administration in Samarinda City, namely through the Samarinda City Communication and Information Service, the Samarinda Integrated e-Government application (SANTER) was created. The main problems identified are obstacles to public services in Samarinda City, especially related to long administrative procedures, lack of service facilities, and the prevalence of extortion. The aim of this initiative is to increase the efficiency and transparency of public services through digital transformation using the SANTER application. Descriptive research methods with a qualitative approach were used along with data collection techniques such as in-depth interviews, participant observation, documentary research, and focus group discussions. The results of the service are in the form of e-Government with features that can be used by people from anywhere without having to come to a public administration service location. It is hoped that this application will be an effective solution for improving Samarinda City public services and improving the quality of administrative services to the city government.